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[Question #615502]: can't start carbon

To: graphite-dev@xxxxxxxxxxxxxxxxxxx
From: xu <question615502@xxxxxxxxxxxxxxxxxxxxx>
Date: Fri, 07 Apr 2017 22:42:31 -0000
Reply-to: question615502@xxxxxxxxxxxxxxxxxxxxx
Sender: bounces@xxxxxxxxxxxxx

New question #615502 on Graphite:
https://answers.launchpad.net/graphite/+question/615502

Hi I have a graphite. but I got error when I try to start carbon: /opt/graphite/bin/carbon-cache.py start


Traceback (most recent call last):
  File "bin/carbon-cache.py", line 32, in <module>
    run_twistd_plugin(__file__)
  File "/opt/graphite/lib/carbon/util.py", line 95, in run_twistd_plugin
    config.parseOptions(twistd_options)
  File "/usr/local/lib/python2.7/dist-packages/twisted/application/app.py", line 624, in parseOptions
    usage.Options.parseOptions(self, options)
  File "/usr/local/lib/python2.7/dist-packages/twisted/python/usage.py", line 267, in parseOptions
    self.subOptions.parseOptions(rest)
  File "/usr/local/lib/python2.7/dist-packages/twisted/python/usage.py", line 277, in parseOptions
    self.postOptions()
  File "/opt/graphite/lib/carbon/conf.py", line 214, in postOptions
    pwd.getpwnam(settings.USER)[2:4])
KeyError: 'getpwnam(): name not found: carbon'

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