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[Mike MengelGay <question678009@xxxxxxxxxxxxxxxxxxxxx>]

New question #678009 on Graphite:
https://answers.launchpad.net/graphite/+question/678009

I have launched an Ubuntu 18.04 on AWS, and I have connected to it via ssh using the default AWS user "Ubuntu".

I have followed the instructions and have installed Graphite on Ubuntu (with mysql).

After the installation when I go to http:// I get HTTP 500 error. Loogin at the /var/log/apache2/graphite-web_error.log I see this error message:

mod_wsgi (pid=5835): Exception occurred processing WSGI script '/usr/share/graphite-web/graphite.wsgi'.

IOError: [Errno 13] Permission denied: '/var/log/graphite/info.log'

I have tried both:

sudo chmod www-data:www-data /var/log/graphite/info.log

and sudo chmod ubuntu /var/log/graphite.info

I also have tried chmod:

sudo chmod o+r /var/log/graphite/info.log

Then I have reloaded apache2, but I still get the same error.

Once none of these worked I updated the carbon.conf file and removed the _graphite user from USER entry. Did not help.

This has already wasted two days of my time. I have tried almost every link I found on Google. I am sure there is another problem but the module fails to write the error message into the log file so I need to get the permission problem fixed first. Please help!

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