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[Bug 1554003] Re: xenial kernel crash on HP BL460c G7 (qla24xx problem?)

 

** Also affects: linux (Ubuntu Xenial)
   Importance: Critical
       Status: Confirmed

** Changed in: linux (Ubuntu Xenial)
       Status: Confirmed => In Progress

** Changed in: linux (Ubuntu Xenial)
     Assignee: (unassigned) => Tim Gardner (timg-tpi)

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https://bugs.launchpad.net/bugs/1554003

Title:
  xenial kernel crash on HP BL460c G7 (qla24xx problem?)

Status in linux package in Ubuntu:
  In Progress
Status in linux source package in Xenial:
  In Progress

Bug description:
  Dear Members,

  Latest Xenial kernel (linux-image-generic-4.4.0-8-generic) is crash on
  booting. Same problem with 4.4.0-9 and 4.4.0-10.

  
  [    1.654419] qla2xxx [0000:06:00.1]-0034:3: MSI-X: Unsupported ISP 
  2432 SSVID/SSDID (0x103C,0x1705).
  [    1.685273] hid-generic 0003:03F0:7029.0001: in
  [    1.685273] hid-generic 0003:03F0:7029.0001: input,hidraw0: USB HID 
  v1.01 Keyboard [HP  Virtual Keyboard ] on usb-0000:01:00.4-1/input0
  [    1.685455] input: HP  Virtual Keyboard  as 
  /devices/pci0000:00/0000:00:1c.4/0000:01:00.4/usb6/6-1/6-1:1.1/0003:03F0:7029.0002/input/inpu 
  1048576 bytes)     0000:0
  1:00.4/usb6/6-1/6-1:1.1/0003:03F0:7029.0002/input/inpu
  [    2.001109] CR2: 0000000000000050
  [    2.001170] ---
  [ end trace 20a247b9d60f8e00 ]---
  [    2.001232] Kernel panic - not syncing: Fatal exception in interrup
  [    2.001232] Kernel panic - not syncing: Fatal exception in interrupt
  [    2.001813] Kernel Offset: disabled
  [    2.001873] ---
  [ end Kernel panic - not syncing: Fatal exception in interrupt
  [    1.997314]  [<ffffffff8181684b>] do_IRQ+0x4b/0xd0
  [    1.997379]  [<ffffffff81814942>] common_interrupt+0x82/0x82
  [    1.997441]  <EOI>
  [    1.997336] hpsa 0000:0c:00.0: scsi 1:3:0:0: added RAID              HP
  [    1.997491]  [<ffffffff816ac22d>] ? cpuidle_enter_state+0x12d/0x270
  [    1.997609]  [<ffffffff816ac3a7>] cpuidle_enter+0x17/0x20
  [    1.997674]  [<ffffffff810c1402>] call_cpuidle+0x32/0x60
  [    1.997737]  [<ff0000:0c:00.0: scsi 1:1:0:0: added Direct-Access     HP
  [    1.997737]  [<ffffffff816ac383>] ? cpuidle_select+0x13/0x20
  [    1.997800]  [<ffffffff810c1696>] cpu_startup_entry+0x266/0x320
  [    1.997866]  [<ffffffff8180798c>] rest_init+0x7c/0x80
  [    1.997930]  [<ffffffff81f500.0: FW config: function_mode=0x2003, 
  function_ca
  [    1.997930]  [<ffffffff81f59011>] start_kernel+0x481/0x4a2
  [    1.997994]  [<ffffffff81f58120>] ? early_idt_handler_array+0x120/0x120
  [    1.998058]  [<ffffffff81f58339>] x86_64_start_reservations+0x2a/0x2c
  [    1.998123]  [<ffffffff81f58485>] x86
  [    1.998123]  [<ffffffff81f58485>] x86_64_start_kernel+0x14a/0x16d
  [    1.998186] Code: 00 48 89 45 d0 31 c0 48 8b 47 58 a8 02 0f 84 cf 00 
  00 00 48 8b 46 50 49 89 fd 49 89 f4 65 8b 15 06 34 e7 3f 4c 8b b7 10 02 
  00 00 <39> 50 50 74 11
    89 50 50 48 8b 46 50 8b 40 50 41 89 86 58 8put,hidraw0: USB HID v1.01 
  Key 74 11 89 50 50 48 8b 46 50 8b 40 50 41 89 86 58 8b 00
  [    2.000922] RIP  [<ffffffffc0196d79>] 
  qla24xx_process_response_queue+0x49/0x4a0 [qla2xxx]
  [    2.001050]  RSP <ffff880c0b803dc8>
  </>hpiLO-> exit

  Best regards Attila
  --- 
  AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access '/dev/snd/': No such file or directory
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp3', '/dev/dsp1', '/dev/dsp2', '/dev/dsp', '/dev/sequencer'] failed with exit code 1:
  DistroRelease: Ubuntu 16.04
  InstallationDate: Installed on 2016-02-03 (32 days ago)
  InstallationMedia: Ubuntu-Server 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: HP ProLiant BL460c G7
  NonfreeKernelModules: raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq raid1 raid0 multipath linear be2iscsi qla2xxx iscsi_boot_sysfs libiscsi ipmi_si hpsa scsi_transport_fc scsi_transport_iscsi ipmi_msghandler 8021q garp stp mrp llc ghash_clmulni_intel hid_generic be2net aesni_intel aes_x86_64 ablk_helper usbhid cryptd lrw vxlan gf128mul ip6_udp_tunnel glue_helper usb_storage hid udp_tunnel
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=bterm
   PATH=(custom, no user)
   LANG=C.UTF-8
   SHELL=/bin/sh
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=linux priority=low vga=788 initrd=initrd.gz ---
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-16-generic N/A
   linux-backports-modules-4.2.0-16-generic  N/A
   linux-firmware                            1.156
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  xenial
  Uname: Linux 4.2.0-16-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-02-04 (31 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 05/05/2011
  dmi.bios.vendor: HP
  dmi.bios.version: I27
  dmi.chassis.type: 28
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrI27:bd05/05/2011:svnHP:pnProLiantBL460cG7:pvr:cvnHP:ct28:cvr:
  dmi.product.name: ProLiant BL460c G7
  dmi.sys.vendor: HP

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