group.of.nepali.translators team mailing list archive

[Jeremy Bicha <jbicha@xxxxxxxxx>]

** Also affects: gnome-shell (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** Also affects: xdiagnose (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** No longer affects: gnome-shell (Ubuntu Xenial)

** Changed in: xdiagnose (Ubuntu Xenial)
       Status: New => Triaged

** Changed in: xdiagnose (Ubuntu Xenial)
   Importance: Undecided => High

** Changed in: xdiagnose (Ubuntu Xenial)
       Status: Triaged => In Progress

** Changed in: xdiagnose (Ubuntu)
       Status: Triaged => Fix Committed

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https://bugs.launchpad.net/bugs/1483276

Title:
  Unable to launch xdiagnose through the Activities Overview in the
  normal way

Status in gnome-shell:
  Confirmed
Status in Ubuntu GNOME:
  In Progress
Status in gnome-shell package in Ubuntu:
  Confirmed
Status in xdiagnose package in Ubuntu:
  Fix Committed
Status in xdiagnose source package in Xenial:
  In Progress

Bug description:
  I am in need of doing some diagnostics work with "xdiagnose", however
  when searching for it in the Activities Overview, and then clicking on
  it, absolutely nothing happens, when in the past it would ask me for
  my password so that I could run it as root.

  I looked further into the issue and when trying to run it through
  Terminal:

      xdiagnose

  This was the output I got:

      Error: Must run as superuser

  But when running it in Terminal like so:

      pkexec xdiagnose

  It prompted for the password as it normally would and should (so
  pkexec is not the issue).

  There was also no output from the command:

      grep -r 'xdiagnose' ~/.local/share/applications

  And the output of this command "grep -r 'xdiagnose'
  /usr/share/applications" was:

      /usr/share/applications/xdiagnose.desktop:Name=xdiagnose
      /usr/share/applications/xdiagnose.desktop:Exec=pkexec xdiagnose
      /usr/share/applications/xdiagnose.desktop:Icon=/usr/share/xdiagnose/icons/microscope.svg
      /usr/share/applications/xdiagnose.desktop:X-Ubuntu-Gettext-Domain=xdiagnose

  The contents of the file is this:

      [Desktop Entry]
      Name=xdiagnose
      GenericName=Diagnose Graphics Issues
      Comment=X.org Diagnostic and Repair Utility
      Exec=pkexec xdiagnose
      Icon=/usr/share/xdiagnose/icons/microscope.svg
      Terminal=false
      Type=Application
      Categories=System;Settings;
      X-Ubuntu-Gettext-Domain=xdiagnose

  I have reinstalled it with "sudo apt-get install --reinstall
  xdiagnose", however this seems to have made no difference at all to
  anything.

  I have also attempted to launch another application via the Activities
  Overview that uses 'pkexec' to start, and it works fine as normal.

  I initially experienced this issue on Ubuntu GNOME 15.04 with GNOME
  3.16, then on Ubuntu GNOME 15.10 with GNOME 3.18, and now on Ubuntu
  GNOME 16.04 with GNOME 3.20. Though I remember a time when this issue
  wasn't present (probably when I was running Ubuntu GNOME 15.04 with
  GNOME 3.14).

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