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[Bug 1647093] Re: Elantech Touchpad detected intermittently, not detected when these system logs were taken

 

Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc8

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Also affects: linux (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** Changed in: linux (Ubuntu Xenial)
       Status: New => Confirmed

** Changed in: linux (Ubuntu Xenial)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu Xenial)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1647093

Title:
  Elantech Touchpad detected intermittently, not detected when these
  system logs were taken

Status in linux package in Ubuntu:
  Incomplete
Status in linux source package in Xenial:
  Incomplete

Bug description:
  Hi,

  The Elantech Touchpad appears to be buggy in linux/Ubuntu through
  messages.

  Today, the touchpad was not detected on startup and I am using an external mouse to drive the cursor.
  ubuntu-bug linux output attached.

  For comparison, when the touchpad was working, the same system logs
  are recorded in bug #1644919.

  Have tried both the mainline and stable kernel.

  These logs are on the stable kernel, same as those in bug 1644919

  Expected behaviour. Start computer up, cursor responds to touchpad command
  Current behaviour. Start computer up, cursor not visible until external mouse plugged in and moved. Cursor responds normally to external mouse, issue with touchpad driver.

  xinput shows no touchpad detected

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-51-generic 4.4.0-51.72
  ProcVersionSignature: Ubuntu 4.4.0-51.72-generic 4.4.30
  Uname: Linux 4.4.0-51-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  horace     1893 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Dec  4 07:58:01 2016
  HibernationDevice: RESUME=UUID=fba63969-ab35-4aa7-b2f7-e432edba169e
  InstallationDate: Installed on 2016-11-13 (20 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: GIGABYTE P57
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-51-generic.efi.signed root=UUID=e9ea66ca-2853-4d85-bc49-74de4c35c442 ro quiet splash i8042.nomux=1 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-51-generic N/A
   linux-backports-modules-4.4.0-51-generic  N/A
   linux-firmware                            1.157.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/30/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FB0B
  dmi.board.asset.tag: Default string
  dmi.board.name: P57
  dmi.board.vendor: GIGABYTE
  dmi.board.version: Default string
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFB0B:bd05/30/2016:svnGIGABYTE:pnP57:pvrDefaultstring:rvnGIGABYTE:rnP57:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
  dmi.product.name: P57
  dmi.product.version: Default string
  dmi.sys.vendor: GIGABYTE

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