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[Bug 1646253] Re: I am getting frequent DRM hangs while playing Cities: Skylines from Steam

 

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

** Changed in: linux (Ubuntu Xenial)
       Status: Confirmed => Triaged

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

** Also affects: linux (Ubuntu Zesty)
   Importance: Medium
       Status: Triaged

** Also affects: linux (Ubuntu Yakkety)
   Importance: Undecided
       Status: New

** Changed in: linux (Ubuntu Yakkety)
       Status: New => Triaged

** Changed in: linux (Ubuntu Yakkety)
   Importance: Undecided => Medium

** Tags added: yakkety zesty

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https://bugs.launchpad.net/bugs/1646253

Title:
  I am getting frequent DRM hangs while playing Cities: Skylines from
  Steam

Status in linux package in Ubuntu:
  Triaged
Status in linux source package in Xenial:
  Triaged
Status in linux source package in Yakkety:
  Triaged
Status in linux source package in Zesty:
  Triaged

Bug description:
  It happens during normal gameplay. Have tried reducing settings. Seems
  like a legitimate driver bug. The program crashes, but X does not.

  [16868.151225] [drm] stuck on render ring
  [16868.155458] [drm] GPU HANG: ecode 8:0:0x84dffefc, in Cities.x64 [21076], reason: Ring hung, action: reset
  [16868.155472] ------------[ cut here ]------------
  [16868.155503] WARNING: CPU: 1 PID: 13959 at /build/linux-j9zxaP/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:11311 intel_mmio_flip_work_func+0x38e/0x3d0 [i915]()
  [16868.155505] WARN_ON(__i915_wait_request(mmio_flip->req, mmio_flip->crtc->reset_counter, false, NULL, &mmio_flip->i915->rps.mmioflips))
  [16868.155506] Modules linked in:
  [16868.155508]  tcp_diag inet_diag hid_microsoft hid_generic snd_usb_audio usbhid hid snd_usbmidi_lib usb_serial_simple usbserial ctr ccm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 ipt_REJECT nf_reject_ipv4 xt_tcpudp iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 xt_addrtype xt_conntrack nf_nat nf_conntrack br_netfilter bridge stp llc ebtable_filter ebtables ip6table_filter ip6_tables iptable_filter ip_tables x_tables rfcomm aufs bnep arc4 iwlmvm uvcvideo mac80211 videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 intel_rapl videobuf2_core x86_pkg_temp_thermal v4l2_common intel_powerclamp cdc_mbim snd_hda_codec_hdmi coretemp cdc_wdm snd_hda_codec_realtek snd_hda_codec_generic cdc_ncm videodev joydev iwlwifi
  [16868.155545]  input_leds cdc_acm btusb usbnet serio_raw media btrtl snd_hda_intel mii btbcm rtsx_pci_ms thinkpad_acpi snd_hda_codec btintel memstick snd_hda_core cfg80211 bluetooth snd_hwdep snd_seq_midi snd_seq_midi_event intel_pch_thermal nvram snd_rawmidi lpc_ich snd_pcm mei_me mei shpchp snd_seq snd_seq_device snd_timer snd soundcore kvm_intel mac_hid kvm irqbypass parport_pc ppdev lp parport autofs4 drbg ansi_cprng algif_skcipher af_alg dm_crypt rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel i915 aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd i2c_algo_bit drm_kms_helper e1000e syscopyarea sysfillrect sysimgblt rtsx_pci fb_sys_fops ahci psmouse ptp drm libahci pps_core wmi fjes video
  [16868.155589] CPU: 1 PID: 13959 Comm: kworker/1:0 Tainted: G        W  OE   4.4.0-51-generic #72-Ubuntu
  [16868.155591] Hardware name: LENOVO 20CLS5N900/20CLS5N900, BIOS N10ET36W (1.15 ) 06/19/2015
  [16868.155617] Workqueue: events intel_mmio_flip_work_func [i915]
  [16868.155619]  0000000000000286 00000000dd043c13 ffff880382bbbd20 ffffffff813f5fc3
  [16868.155622]  ffff880382bbbd68 ffffffffc03a7ab8 ffff880382bbbd58 ffffffff810812b2
  [16868.155624]  ffff8802970af040 ffff88042dc56500 ffff88042dc5ae00 0000000000000040
  [16868.155626] Call Trace:
  [16868.155632]  [<ffffffff813f5fc3>] dump_stack+0x63/0x90
  [16868.155637]  [<ffffffff810812b2>] warn_slowpath_common+0x82/0xc0
  [16868.155639]  [<ffffffff8108134c>] warn_slowpath_fmt+0x5c/0x80
  [16868.155643]  [<ffffffff8102d8c7>] ? __switch_to+0x437/0x5c0
  [16868.155667]  [<ffffffffc0340f3e>] intel_mmio_flip_work_func+0x38e/0x3d0 [i915]
  [16868.155672]  [<ffffffff8109a495>] process_one_work+0x165/0x480
  [16868.155674]  [<ffffffff8109a7fb>] worker_thread+0x4b/0x4c0
  [16868.155677]  [<ffffffff8109a7b0>] ? process_one_work+0x480/0x480
  [16868.155679]  [<ffffffff810a09d8>] kthread+0xd8/0xf0
  [16868.155681]  [<ffffffff810a0900>] ? kthread_create_on_node+0x1e0/0x1e0
  [16868.155685]  [<ffffffff818363cf>] ret_from_fork+0x3f/0x70
  [16868.155687]  [<ffffffff810a0900>] ? kthread_create_on_node+0x1e0/0x1e0
  [16868.155689] ---[ end trace 1339c06922e659f4 ]---
  [16868.157772] drm/i915: Resetting chip after gpu hang
  [16874.163802] [drm] stuck on render ring
  [16874.168161] [drm] GPU HANG: ecode 8:0:0x86dffffd, in Cities.x64 [21076], reason: Ring hung, action: reset
  [16874.168182] ------------[ cut here ]------------
  [16874.168215] WARNING: CPU: 1 PID: 13959 at /build/linux-j9zxaP/linux-4.4.0/drivers/gpu/drm/i915/intel_display.c:11311 intel_mmio_flip_work_func+0x38e/0x3d0 [i915]()
  [16874.168216] WARN_ON(__i915_wait_request(mmio_flip->req, mmio_flip->crtc->reset_counter, false, NULL, &mmio_flip->i915->rps.mmioflips))
  [16874.168217] Modules linked in:
  [16874.168221]  tcp_diag inet_diag hid_microsoft hid_generic snd_usb_audio usbhid hid snd_usbmidi_lib usb_serial_simple usbserial ctr ccm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 ipt_REJECT nf_reject_ipv4 xt_tcpudp iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 xt_addrtype xt_conntrack nf_nat nf_conntrack br_netfilter bridge stp llc ebtable_filter ebtables ip6table_filter ip6_tables iptable_filter ip_tables x_tables rfcomm aufs bnep arc4 iwlmvm uvcvideo mac80211 videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 intel_rapl videobuf2_core x86_pkg_temp_thermal v4l2_common intel_powerclamp cdc_mbim snd_hda_codec_hdmi coretemp cdc_wdm snd_hda_codec_realtek snd_hda_codec_generic cdc_ncm videodev joydev iwlwifi
  [16874.168250]  input_leds cdc_acm btusb usbnet serio_raw media btrtl snd_hda_intel mii btbcm rtsx_pci_ms thinkpad_acpi snd_hda_codec btintel memstick snd_hda_core cfg80211 bluetooth snd_hwdep snd_seq_midi snd_seq_midi_event intel_pch_thermal nvram snd_rawmidi lpc_ich snd_pcm mei_me mei shpchp snd_seq snd_seq_device snd_timer snd soundcore kvm_intel mac_hid kvm irqbypass parport_pc ppdev lp parport autofs4 drbg ansi_cprng algif_skcipher af_alg dm_crypt rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel i915 aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd i2c_algo_bit drm_kms_helper e1000e syscopyarea sysfillrect sysimgblt rtsx_pci fb_sys_fops ahci psmouse ptp drm libahci pps_core wmi fjes video
  [16874.168285] CPU: 1 PID: 13959 Comm: kworker/1:0 Tainted: G        W  OE   4.4.0-51-generic #72-Ubuntu
  [16874.168286] Hardware name: LENOVO 20CLS5N900/20CLS5N900, BIOS N10ET36W (1.15 ) 06/19/2015
  [16874.168305] Workqueue: events intel_mmio_flip_work_func [i915]
  [16874.168307]  0000000000000286 00000000dd043c13 ffff880382bbbd20 ffffffff813f5fc3
  [16874.168309]  ffff880382bbbd68 ffffffffc03a7ab8 ffff880382bbbd58 ffffffff810812b2
  [16874.168311]  ffff88031a1697c0 ffff88042dc56500 ffff88042dc5ae00 0000000000000040
  [16874.168313] Call Trace:
  [16874.168319]  [<ffffffff813f5fc3>] dump_stack+0x63/0x90
  [16874.168322]  [<ffffffff810812b2>] warn_slowpath_common+0x82/0xc0
  [16874.168324]  [<ffffffff8108134c>] warn_slowpath_fmt+0x5c/0x80
  [16874.168326]  [<ffffffff8102d8c7>] ? __switch_to+0x437/0x5c0
  [16874.168343]  [<ffffffffc0340f3e>] intel_mmio_flip_work_func+0x38e/0x3d0 [i915]
  [16874.168346]  [<ffffffff8109a495>] process_one_work+0x165/0x480
  [16874.168348]  [<ffffffff8109a7fb>] worker_thread+0x4b/0x4c0
  [16874.168349]  [<ffffffff8109a7b0>] ? process_one_work+0x480/0x480
  [16874.168351]  [<ffffffff810a09d8>] kthread+0xd8/0xf0
  [16874.168353]  [<ffffffff810a0900>] ? kthread_create_on_node+0x1e0/0x1e0
  [16874.168355]  [<ffffffff818363cf>] ret_from_fork+0x3f/0x70
  [16874.168357]  [<ffffffff810a0900>] ? kthread_create_on_node+0x1e0/0x1e0
  [16874.168361] ---[ end trace 1339c06922e659f5 ]---
  [16874.170490] drm/i915: Resetting chip after gpu hang

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-51.72-generic 4.4.30
  Uname: Linux 4.4.0-51-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Nov 30 13:29:00 2016
  DistUpgraded: 2016-05-13 11:51:42,477 ERROR SystemError from cache.commit(): installArchives() failed
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Broadwell-U Integrated Graphics [17aa:2226]
  InstallationDate: Installed on 2015-09-25 (431 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  LightdmDisplayLog: [mi] Increasing EQ size to 1024 to prevent dropped events.
  MachineType: LENOVO 20CLS5N900
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-51-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to xenial on 2016-05-13 (201 days ago)
  dmi.bios.date: 06/19/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N10ET36W (1.15 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20CLS5N900
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40705 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN10ET36W(1.15):bd06/19/2015:svnLENOVO:pn20CLS5N900:pvrThinkPadX250:rvnLENOVO:rn20CLS5N900:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20CLS5N900
  dmi.product.version: ThinkPad X250
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Wed Nov 30 10:06:06 2016
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1079 
   vendor                                     LGD
  xserver.version: 2:1.18.4-0ubuntu0.2

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