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[Bug 1548425] Re: update-manager crashed with AttributeError in check_hovering(): 'tuple' object has no attribute 'get_tags'

 

This bug was fixed in the package update-manager - 1:16.04.5

---------------
update-manager (1:16.04.5) xenial; urgency=medium

  [ Iain Lane ]
  * ChangelogViewer: Fix an API call to work with GTK < and ≥ 3.20. Upstream
    gave gtk_text_view_get_iter_at_location a gboolean return type, which
    makes gobject-introspection return (return value, out parameter). (LP:
    #1548425)

 -- Brian Murray <brian@xxxxxxxxxx>  Mon, 19 Dec 2016 13:46:30 -0800

** Changed in: update-manager (Ubuntu Xenial)
       Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1548425

Title:
  update-manager crashed with AttributeError in check_hovering():
  'tuple' object has no attribute 'get_tags'

Status in Ubuntu GNOME:
  Confirmed
Status in update-manager package in Ubuntu:
  Fix Released
Status in update-manager source package in Xenial:
  Fix Released
Status in update-manager source package in Yakkety:
  Fix Released

Bug description:
  Impact
  ------
  We are receiving thousands of crash reports regarding update-manager when it is used in conjunction with the gnome3-team ppa which provides a new version of gtk3.  Here is the Errors Bucket:

  https://errors.ubuntu.com/bucket/?id=/usr/bin/update-
  manager%3AAttributeError%3Avisibility_notify_event%3Acheck_hovering

  
  Test Case
  ---------
  On an Ubuntu 16.04 system
  1) sudo add-apt-repository ppa:gnome3-team/gnome3-staging
  2) sudo apt-get update
  3) sudo apt-get upgrade
  4) reboot
  5) downgrade whoopsie (sudo apt-get install whoopsie=0.2.52 libwhoopsie0=0.2.52)
  6) open a terminal
  7) run update-manager
  8) observe Traceback re: "AttributeError: '_ResultTuple' object has no attribute 'get_tags'

  With the version of the package from -proposed you will no longer
  receive a traceback.

  We can also verify that the bucket at the Ubuntu Error Tracker does
  not contain the new version of update-manager in the versions table.

  Regression Potential
  --------------------
  Little given that the patch uses a try / except handler for the AttributeError.  That being said we should try installing the version of update-manager from -proposed on a system without the new version of gtk3 and upgrading packages.

  
  Unexpectedly crash on close.

  ProblemType: CrashDistroRelease: Ubuntu 16.04
  Package: update-manager 1:15.10.3
  ProcVersionSignature: Ubuntu 4.4.0-7.22-generic 4.4.2
  Uname: Linux 4.4.0-7-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  CrashCounter: 1
  CurrentDesktop: GNOME
  Date: Mon Feb 22 14:36:11 2016
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'733'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'817'
   b'com.ubuntu.update-manager' b'launch-time' b'1456162554'
  InstallationDate: Installed on 2015-11-10 (104 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151108)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/update-manager']SourcePackage: update-manager
  Title: update-manager crashed with AttributeError in check_hovering(): 'tuple' object has no attribute 'get_tags'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio bluetooth cdrom clamav dip firebird gdm lp lpadmin plugdev pulse sambashare src ssh sudo tty users utmp uucp uuidd vboxusers video www-data

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