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[Bug 1639750] Re: subtitle downloads hang

 

** Also affects: vlc (Ubuntu Xenial)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1639750

Title:
  subtitle downloads hang

Status in VLC media player:
  Unknown
Status in vlc package in Ubuntu:
  Fix Released
Status in vlc source package in Xenial:
  New
Status in vlc source package in Yakkety:
  Fix Committed
Status in vlc source package in Zesty:
  Fix Released
Status in vlc package in Debian:
  Fix Released

Bug description:
  [Impact]
  The subtitle download process hangs, error messages appear in the console. Then and error message appears. Every user trying to download a subtitle for a video will get an error.

  [Test Case]
  1. Start VLC
  2. Click on View → Download Subtitles
  3. Select 'Subtitles language' English
  4. Click on Search by name' or 'Search by hash'

  After a while, a window titled 'Extension not responding' appears.

  6. After a long waiting time, click on the first search result and
  click the 'Download selection' link.

  Nothing happens

  [Regression Potential]
  Low. The subtitle downloader wasn't working, worst thing that would happen would be the patched subtitle downloader to cause a crash when used.

  [Original bug report]
  The vlc plugin VLSub for downloading subtitles doesn't work anymore. After clicking 'search' I get a message: 'Extension 'VLsub 0.9.13' does not respond. Do you want to kill it now?

  On the console, these messages appear:
  [00007f6170001668] http access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6144000f58] http access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6170001668] http access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6144000f58] http access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6170001668] access_mms access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6170000958] core art finder error: no suitable access module for `http://services.tvrage.com/feeds/search.php?show=Family Guy'
  [00007f6144000f58] access_mms access error: error: HTTP/1.1 522 Origin Connection Time-out
  [00007f6144000958] core art finder error: no suitable access module for `http://services.tvrage.com/feeds/search.php?show=Family Guy'

  This is in 16.04.1 LTS with vlc 2.2.2-5.

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