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[Bug 1575434] Re: Shutdown/Restart prompt may stop working

 

Marking as fixed since this bug shouldn't happen with gnome-session
3.20+ available in Ubuntu 16.10+.

** Description changed:

- The shutdown/restart prompt(60 seconds or the system will shutown
- automatically) may stop working. Can be triggered by simply clicking on
- the button to open the prompt and not selecting an option or by opening
- the prompt multiple times.
+ Impact
+ ======
+ The Log Out/Power Off (software) buttons stop working in Ubuntu 16.04 LTS.
+ 
+ Test Case
+ =========
+ 1. From Ubuntu GNOME, open the gedit Text Editor.
+ 2. Type a few characters but do not save the file.
+ 3. In the top right corner, click the system status menu. Click your name and then Log Out.
+ 4. Click the gedit icon in the Log Out dialog, then click Cancel in the Log Out dialog.
+ 5. Repeat step 3.
+ 
+ If the bug happens, the Log Out dialog does not appear after Step 5.
+ 
+ I was not able to trigger this bug every time but I think this test case
+ makes it more likely to trigger the bug
+ 
+ Original Bug Report
+ ===================
+ The shutdown/restart prompt(60 seconds or the system will shutdown automatically) may stop working. Can be triggered by simply clicking on the button to open the prompt and not selecting an option or by opening the prompt multiple times.
  
  Description:	 Ubuntu 16.04 LTS
  Release:	16.04
  
  gnome-shell:
-   Installed: 3.18.4-0ubuntu3
-   Candidate: 3.18.4-0ubuntu3
-   Version table:
-  *** 3.18.4-0ubuntu3 500
-         500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
-         100 /var/lib/dpkg/status
+   Installed: 3.18.4-0ubuntu3
+   Candidate: 3.18.4-0ubuntu3
+   Version table:
+  *** 3.18.4-0ubuntu3 500
+         500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
+         100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-shell 3.18.4-0ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Tue Apr 26 19:18:31 2016
  DisplayManager: gdm3
  InstallationDate: Installed on 2016-04-23 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

** Also affects: gnome-session (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** Changed in: gnome-session (Ubuntu Xenial)
   Importance: Undecided => High

** Changed in: gnome-session (Ubuntu Xenial)
       Status: New => Triaged

** Changed in: gnome-session (Ubuntu)
       Status: Triaged => Fix Released

** Bug watch added: GNOME Bug Tracker #750508
   https://bugzilla.gnome.org/show_bug.cgi?id=750508

** Also affects: gnome-session via
   https://bugzilla.gnome.org/show_bug.cgi?id=750508
   Importance: Unknown
       Status: Unknown

** Also affects: ubuntu-gnome
   Importance: Undecided
       Status: New

** Changed in: ubuntu-gnome
   Importance: Undecided => High

** Changed in: ubuntu-gnome
       Status: New => Triaged

** Changed in: ubuntu-gnome
    Milestone: None => xenial

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https://bugs.launchpad.net/bugs/1575434

Title:
  Shutdown/Restart prompt may stop working

Status in gnome-session:
  Unknown
Status in Ubuntu GNOME:
  Triaged
Status in gnome-session package in Ubuntu:
  Fix Released
Status in gnome-session source package in Xenial:
  Triaged

Bug description:
  Impact
  ======
  The Log Out/Power Off (software) buttons stop working in Ubuntu 16.04 LTS.

  Test Case
  =========
  1. From Ubuntu GNOME, open the gedit Text Editor.
  2. Type a few characters but do not save the file.
  3. In the top right corner, click the system status menu. Click your name and then Log Out.
  4. Click the gedit icon in the Log Out dialog, then click Cancel in the Log Out dialog.
  5. Repeat step 3.

  If the bug happens, the Log Out dialog does not appear after Step 5.

  I was not able to trigger this bug every time but I think this test
  case makes it more likely to trigger the bug

  Original Bug Report
  ===================
  The shutdown/restart prompt(60 seconds or the system will shutdown automatically) may stop working. Can be triggered by simply clicking on the button to open the prompt and not selecting an option or by opening the prompt multiple times.

  Description:	 Ubuntu 16.04 LTS
  Release:	16.04

  gnome-shell:
    Installed: 3.18.4-0ubuntu3
    Candidate: 3.18.4-0ubuntu3
    Version table:
   *** 3.18.4-0ubuntu3 500
          500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-shell 3.18.4-0ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Tue Apr 26 19:18:31 2016
  DisplayManager: gdm3
  InstallationDate: Installed on 2016-04-23 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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