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Message #13028
[Bug 1575434] Re: Shutdown/Restart prompt may stop working
Marking as fixed since this bug shouldn't happen with gnome-session
3.20+ available in Ubuntu 16.10+.
** Description changed:
- The shutdown/restart prompt(60 seconds or the system will shutown
- automatically) may stop working. Can be triggered by simply clicking on
- the button to open the prompt and not selecting an option or by opening
- the prompt multiple times.
+ Impact
+ ======
+ The Log Out/Power Off (software) buttons stop working in Ubuntu 16.04 LTS.
+
+ Test Case
+ =========
+ 1. From Ubuntu GNOME, open the gedit Text Editor.
+ 2. Type a few characters but do not save the file.
+ 3. In the top right corner, click the system status menu. Click your name and then Log Out.
+ 4. Click the gedit icon in the Log Out dialog, then click Cancel in the Log Out dialog.
+ 5. Repeat step 3.
+
+ If the bug happens, the Log Out dialog does not appear after Step 5.
+
+ I was not able to trigger this bug every time but I think this test case
+ makes it more likely to trigger the bug
+
+ Original Bug Report
+ ===================
+ The shutdown/restart prompt(60 seconds or the system will shutdown automatically) may stop working. Can be triggered by simply clicking on the button to open the prompt and not selecting an option or by opening the prompt multiple times.
Description: Ubuntu 16.04 LTS
Release: 16.04
gnome-shell:
- Installed: 3.18.4-0ubuntu3
- Candidate: 3.18.4-0ubuntu3
- Version table:
- *** 3.18.4-0ubuntu3 500
- 500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
- 100 /var/lib/dpkg/status
+ Installed: 3.18.4-0ubuntu3
+ Candidate: 3.18.4-0ubuntu3
+ Version table:
+ *** 3.18.4-0ubuntu3 500
+ 500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
+ 100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-shell 3.18.4-0ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Apr 26 19:18:31 2016
DisplayManager: gdm3
InstallationDate: Installed on 2016-04-23 (3 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Also affects: gnome-session (Ubuntu Xenial)
Importance: Undecided
Status: New
** Changed in: gnome-session (Ubuntu Xenial)
Importance: Undecided => High
** Changed in: gnome-session (Ubuntu Xenial)
Status: New => Triaged
** Changed in: gnome-session (Ubuntu)
Status: Triaged => Fix Released
** Bug watch added: GNOME Bug Tracker #750508
https://bugzilla.gnome.org/show_bug.cgi?id=750508
** Also affects: gnome-session via
https://bugzilla.gnome.org/show_bug.cgi?id=750508
Importance: Unknown
Status: Unknown
** Also affects: ubuntu-gnome
Importance: Undecided
Status: New
** Changed in: ubuntu-gnome
Importance: Undecided => High
** Changed in: ubuntu-gnome
Status: New => Triaged
** Changed in: ubuntu-gnome
Milestone: None => xenial
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Matching subscriptions: Ubuntu 16.04 Bugs
https://bugs.launchpad.net/bugs/1575434
Title:
Shutdown/Restart prompt may stop working
Status in gnome-session:
Unknown
Status in Ubuntu GNOME:
Triaged
Status in gnome-session package in Ubuntu:
Fix Released
Status in gnome-session source package in Xenial:
Triaged
Bug description:
Impact
======
The Log Out/Power Off (software) buttons stop working in Ubuntu 16.04 LTS.
Test Case
=========
1. From Ubuntu GNOME, open the gedit Text Editor.
2. Type a few characters but do not save the file.
3. In the top right corner, click the system status menu. Click your name and then Log Out.
4. Click the gedit icon in the Log Out dialog, then click Cancel in the Log Out dialog.
5. Repeat step 3.
If the bug happens, the Log Out dialog does not appear after Step 5.
I was not able to trigger this bug every time but I think this test
case makes it more likely to trigger the bug
Original Bug Report
===================
The shutdown/restart prompt(60 seconds or the system will shutdown automatically) may stop working. Can be triggered by simply clicking on the button to open the prompt and not selecting an option or by opening the prompt multiple times.
Description: Ubuntu 16.04 LTS
Release: 16.04
gnome-shell:
Installed: 3.18.4-0ubuntu3
Candidate: 3.18.4-0ubuntu3
Version table:
*** 3.18.4-0ubuntu3 500
500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-shell 3.18.4-0ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Apr 26 19:18:31 2016
DisplayManager: gdm3
InstallationDate: Installed on 2016-04-23 (3 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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