group.of.nepali.translators team mailing list archive

[Andy Whitcroft <apw@xxxxxxxxxxxxx>]

** Also affects: linux (Ubuntu Xenial)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1709282

Title:
  Plantronics Blackwire C520-M - Cannot get freq at ep 0x1, 0x81

Status in linux package in Ubuntu:
  Confirmed
Status in linux source package in Xenial:
  New

Bug description:
  Very similar to this:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763

  == the Problem ==
  Listening to sound on a vmware machine, hosted by Ubuntu, the devices freezes, and cannot listen to sound anymore, i have to connect/disconnect the device. 
  After i disconnect i get the logs:
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.344893] usb 1-1: 1:1: cannot get freq at ep 0x81
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.347094] usb 1-1: 2:1: cannot get freq at ep 0x1
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.358786] usb 1-1: Warning! Unlikely big volume range (=8192), cval->res is probably wrong.
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.358787] usb 1-1: [11] FU [Sidetone Playback Volume] ch = 1, val = 0/8192/1
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.641980] input: Plantronics Plantronics C520-M as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.3/0003:047F:C036.000F/input/input32
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.702298] plantronics 0003:047F:C036.000F: input,hiddev0,hidraw2: USB HID v1.11 Device [Plantronics Plantronics C520-M] on usb-0000:00:14.0-1/input3
  Aug  8 13:52:05 tim-lap-143 kernel: [112278.747708] usb 1-1: 2:1: cannot get freq at ep 0x1
  Aug  8 13:52:16 tim-lap-143 kernel: [112289.406154] usb 1-1: reset full-speed USB device number 19 using xhci_hcd
  Aug  8 13:52:16 tim-lap-143 kernel: [112289.906146] usb 1-1: reset full-speed USB device number 19 using xhci_hcd

  = The solution ==

  It is simple, add this USB ID to the
  sound/usb/quirks.c:snd_usb_get_sample_rate_quirk function.

  
  version signature: Ubuntu 4.10.0-28.32-generic 4.10.17

  Thanks!
  --- 
  ApportVersion: 2.20.4-0ubuntu4.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   mihai.cindea@xxxxxxxxxxxx   2208 F...m pulseaudio
   /dev/snd/controlC0:  mihai.cindea@xxxxxxxxxxxx   2208 F.... pulseaudio
  DistroRelease: Ubuntu 17.04
  HibernationDevice: RESUME=UUID=d363a75c-d8a4-467d-a576-a46b3c317861
  InstallationDate: Installed on 2017-06-22 (47 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  MachineType: Dell Inc. Precision 3510
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-28-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash i915.enable_guc_loading=1 i915.enable_guc_submission=1 intel_pstate=skylake_hwp i915.enable_psr=1 i915.disable_power_well=0 i915.enable_rc6=0 vt.handoff=7
  ProcVersionSignature: Ubuntu 4.10.0-28.32-generic 4.10.17
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-28-generic N/A
   linux-backports-modules-4.10.0-28-generic  N/A
   linux-firmware                             1.164.1
  Tags:  zesty
  Uname: Linux 4.10.0-28-generic x86_64
  UpgradeStatus: Upgraded to zesty on 2017-07-21 (18 days ago)
  UserGroups:
   
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 05/12/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.4
  dmi.board.name: 00D283
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.14.4:bd05/12/2017:svnDellInc.:pnPrecision3510:pvr:rvnDellInc.:rn00D283:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision 3510
  dmi.sys.vendor: Dell Inc.

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