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[Bug 1667750] Re: xhci_hcd: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13

 

** Changed in: hwe-next
       Status: New => Fix Released

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https://bugs.launchpad.net/bugs/1667750

Title:
  xhci_hcd: ERROR Transfer event TRB DMA ptr not part of current TD
  ep_index 2 comp_code 13

Status in HWE Next:
  Fix Released
Status in linux package in Ubuntu:
  Fix Released
Status in linux source package in Xenial:
  Fix Released
Status in linux source package in Zesty:
  Fix Released
Status in linux source package in Artful:
  Fix Released
Status in linux package in Arch Linux:
  New
Status in linux package in Debian:
  New
Status in linux package in Fedora:
  Confirmed

Bug description:
  [SRU Justification]

  [Impact] 
  Dell TB16 docking station has issue to use gigabit ethernet. The ethernet
  will disconnect unless it's changed to 100Mb/s.

  
  [Test Case]
  Download some big files from the web.
  User confirms the patch fixes the issue.

  [Regression Potential] 
  This patch only effects ASMEDIA's ASM1042A.
  The regression potential is low, also limited to the specific device.

  ---

  My system contains a Realtek Semiconductor Corp. RTL8153 Gigabit
  Ethernet Adapter which is on usb3 bus in my docking station (Dell
  TB16) which is attached to my laptop (Dell XPS9550) via Thunderbolt 3.

  I get usb related kernel error messages when I initiate a high speed
  transfer (by issuing wget http://cdimage.ubuntu.com/daily-live/current
  /zesty-desktop-amd64.iso) and the download fails.

  This does not happened when the Ethernet adapter is connected to a
  100Mb/s switch, but only when connected to 1000Mb/s. It also does not
  happened with slow traffic (e.g. web page browsing). This is not a new
  bug with kernel 4.10, but has been going on since at least 4.7 and
  maybe (probably?) since forever. I'm aware of several others with this
  configuration (RTL8153 on usb3 behind thunderbolt 3) that have the
  same issue. This bug is also not specific to Ubuntu; I also get it on
  Arch Linux. I've also tested and seen this bug with several different
  models of thunderbolt 3 docks.

  Here are the relevant kernel log messages:

  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9010 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9020 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9030 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9040 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9050 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:38 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9060 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9070 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
  Feb 24 16:42:39 ubuntu kernel: xhci_hcd 0000:0e:00.0: Looking for event-dma 00000004777d9080 trb-start 0000000475a14fe0 trb-end 0000000475a14fe0 seg-start 0000000475a14000 seg-end 0000000475a14ff0
  Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx timeout
  Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
  Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
  Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
  Feb 24 16:43:06 ubuntu kernel: r8152 4-1.2:1.0 enx204747f8f471: Tx status -2
  Feb 24 16:43:09 ubuntu kernel: usb 4-1.2: reset SuperSpeed USB device number 3 using xhci_hcd

  I can't seem to make this bug appear with any other type of USB
  traffic. I've reported it to the realtek kernel dev team and they
  don't think their RTL8153 driver (in this case the r8152 module) is to
  blame, but instead that it's an xhci_hcd issue.

  If you look through the dmesg log attached here, you'll see that at
  45.967025 I plugged the thunderbolt 3 cable from my dock into my
  laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-8-generic 4.10.0-8.10
  ProcVersionSignature: Ubuntu 4.10.0-8.10-generic 4.10.0-rc8
  Uname: Linux 4.10.0-8-generic x86_64
  ApportVersion: 2.20.4-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.380
  CurrentDesktop: Unity:Unity7
  Date: Fri Feb 24 16:53:35 2017
  LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170224)
  MachineType: Dell Inc. XPS 15 9550
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-8-generic N/A
   linux-backports-modules-4.10.0-8-generic  N/A
   linux-firmware                            1.163
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/22/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.19
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.2.19:bd12/22/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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