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[Bug 1815339] Re: Printer stopped printing paper size 4"x6" after update ghostscript to 9.26

 

The fix for this bug got reverted as it caused a regression, bug
1817308. Therefore I am re-opening this bug.

A solution for this regression got already committed by the upstream
developers of Ghostscript, see the upstream bug report:

http://bugs.ghostscript.com/show_bug.cgi?id=700584

** Changed in: ghostscript (Ubuntu Trusty)
       Status: Fix Released => Triaged

** Changed in: ghostscript (Ubuntu Xenial)
       Status: Fix Released => Triaged

** Changed in: ghostscript (Ubuntu Bionic)
       Status: Fix Released => Triaged

** Changed in: ghostscript (Ubuntu Cosmic)
       Status: Fix Released => Triaged

** Changed in: ghostscript (Ubuntu Disco)
       Status: Fix Released => Triaged

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https://bugs.launchpad.net/bugs/1815339

Title:
  Printer stopped printing paper size 4"x6" after update ghostscript to
  9.26

Status in GS-GPL:
  Fix Released
Status in ghostscript package in Ubuntu:
  Triaged
Status in ghostscript source package in Trusty:
  Triaged
Status in ghostscript source package in Xenial:
  Triaged
Status in ghostscript source package in Bionic:
  Triaged
Status in ghostscript source package in Cosmic:
  Triaged
Status in ghostscript source package in Disco:
  Triaged

Bug description:
  
  I have an issue with Ghostscript and printing.
  I use Gutenprint for my Canon MG5440, and I cannot print a photo 4"x6" (or 6"x4"), it does not print anything, however I still able to print A4 paper size.
  I use Ubuntu 18.04 and Gutenprint 5.3.1.

  The printing fail with message:
  ....
  [Job 143] Start rendering...
  [Job 143] Processing page 1...
  [Job 143] **** Unable to open the initial device, quitting.
  [Job 143] Rendering completed
  ...
  [Job 143] PID 24869 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
  ...
  [Job 143] printer-state-message="Filter failed"
  [Job 143] printer-state-reasons=none

  The message "Unable to open the initial device, quitting" comes from
  Ghostscript.

  
  When I downgrade Ghostscript to 9.22, 
  I am again able to print 4"x6" paper size.

  To downgrade: apt install ghostscript=9.22~dfsg+1-0ubuntu1
  libgs9=9.22~dfsg+1-0ubuntu1 libgs9-common=9.22~dfsg+1-0ubuntu1

  I found similar issue for HP printer at Debian https://bugs.debian.org
  /cgi-bin/bugreport.cgi?bug=908205

  
  System info:
  Description:	Ubuntu 18.04.1 LTS
  Release:	18.04

  ghostscript:
    Installed: 9.26~dfsg+0-0ubuntu0.18.04.4
    Candidate: 9.26~dfsg+0-0ubuntu0.18.04.4
    Versions:
   *** 9.26~dfsg+0-0ubuntu0.18.04.4 500
          500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
          500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
          100 /var/lib/dpkg/status
       9.22~dfsg+1-0ubuntu1 500
          500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  cups:
    Installed: 2.2.7-1ubuntu2.3
    Candidate: 2.2.7-1ubuntu2.3
    Versions:
   *** 2.2.7-1ubuntu2.3 500
          500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       2.2.7-1ubuntu2.2 500
          500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages
       2.2.7-1ubuntu2 500
          500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

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