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[Bug 1825958] Re: Screen freeze after resume from S3 when HDMI monitor plugged on Dell Precision 7740

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** Changed in: hwe-next
       Status: New => Fix Released

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https://bugs.launchpad.net/bugs/1825958

Title:
  Screen freeze after resume from S3 when HDMI monitor plugged on Dell
  Precision 7740

Status in HWE Next:
  Fix Released
Status in linux package in Ubuntu:
  Fix Committed
Status in linux-oem package in Ubuntu:
  Fix Released
Status in linux source package in Xenial:
  Won't Fix
Status in linux-oem source package in Xenial:
  Invalid
Status in linux source package in Bionic:
  Fix Released
Status in linux-oem source package in Bionic:
  Fix Released

Bug description:
  [Summary]
  Screen freeze after resume from S3 when HDMI monitor plugged.
  This bug can be reproduced in both AC/DC mode.
  This bug can be reproduced after disabled TLP.

  In kernel log,
  [ 73.303742] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.303750] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.303752] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.303753] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.420193] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.420205] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.420207] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.420210] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.486518] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.486528] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.486531] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.486535] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.569653] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.569667] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.569672] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.569679] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.653019] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.653031] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.653036] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.653042] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.686259] amdgpu 0000:01:00.0: GPU fault detected: 147 0x00980801 for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.686271] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x04E1FE13
  [ 73.686276] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x08008001
  [ 73.686282] amdgpu 0000:01:00.0: VM fault (0x01, vmid 4, pasid 32769) at page 81919507, read from 'TC2' (0x54433200) (8)
  [ 73.702937] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.702949] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.702953] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.702959] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.786172] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.786185] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.786189] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.786195] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.836124] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.836136] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.836141] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.836147] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
  [ 73.919321] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
  [ 73.919333] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x00000000
  [ 73.919337] amdgpu 0000:01:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
  [ 73.919343] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)

  [Reproduce Steps]
  1. Plugged the HDMI monitor and boot
  2. Enter S3 and resume from S3
  3. The screen is frozen during login screen

  [Results]
  Expected: The screen does not be frozen.
  Actual: The screen is frozen

  [Additional Information]
  Hardware: Dell Precision 7740
  BIOS Version: 0.7.43
  Kernel Version: 4.15.0-1036-oem
  GPU: 1002:6981

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References

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