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Message #34358
[Bug 1586195] Re: Realtek 8153-based ethernet adapter on usb3 eventually stops working requiring unplug/replug
USB 3 Gigabit Ethernet device (Realtek) disconnect/reconnect repeats
randomly.
$ lsb_release -a
[...]
Description: Ubuntu 18.04.4 LTS
$ uname -a
Linux linux 4.15.0-76-generic #86-Ubuntu SMP Fri Jan 17 17:24:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
$ lsusb
[...]
Bus 009 Device 003: ID 0bda:8153 Realtek Semiconductor Corp.
Bus 009 Device 054: ID 0bda:8153 Realtek Semiconductor Corp.
Syslog (two incidents of many):
Feb 10 05:38:56 idallen-oak kernel: [1148004.410285] r8152 9-3.4:1.0 eth3: Stop
submitting intr, status -71
Feb 10 05:38:56 idallen-oak kernel: [1148004.578733] usb 9-3: USB disconnect, device number 39
Feb 10 05:38:56 idallen-oak kernel: [1148004.578741] usb 9-3.4: USB disconnect, device number 40
Feb 10 05:38:56 idallen-oak NetworkManager[1403]: <info> [1581331136.8384] devices removed (path: /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3.4/9-3.4:1.0/net/eth3, iface: eth3)
Feb 10 05:38:56 idallen-oak NetworkManager[1403]: <info> [1581331136.8564] get unmanaged devices count: 2
Feb 10 05:38:56 idallen-oak kernel: [1148004.908306] usb 9-3: new SuperSpeed USB device number 41 using xhci_hcd
Feb 10 05:38:56 idallen-oak kernel: [1148004.944551] usb 9-3: New USB device found, idVendor=0bda, idProduct=0411
Feb 10 05:38:56 idallen-oak kernel: [1148004.944558] usb 9-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Feb 10 05:38:56 idallen-oak kernel: [1148004.944563] usb 9-3: Product: 4-Port USB 3.0 Hub
Feb 10 05:38:56 idallen-oak kernel: [1148004.944566] usb 9-3: Manufacturer: Generic
Feb 10 05:38:57 idallen-oak kernel: [1148004.949495] hub 9-3:1.0: USB hub found
Feb 10 05:38:57 idallen-oak kernel: [1148004.951169] hub 9-3:1.0: 4 ports detected
Feb 10 05:38:57 idallen-oak upowerd[4883]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3:1.0
Feb 10 05:38:57 idallen-oak upowerd[4883]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3
Feb 10 05:38:57 idallen-oak kernel: [1148005.247277] usb 9-3.4: new SuperSpeed USB device number 42 using xhci_hcd
Feb 10 05:38:57 idallen-oak kernel: [1148005.277094] usb 9-3.4: New USB device found, idVendor=0bda, idProduct=8153
Feb 10 05:38:57 idallen-oak kernel: [1148005.277102] usb 9-3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
Feb 10 05:38:57 idallen-oak kernel: [1148005.277107] usb 9-3.4: Product: USB 10/100/1000 LAN
Feb 10 05:38:57 idallen-oak kernel: [1148005.277111] usb 9-3.4: Manufacturer: CMI
Feb 10 05:38:57 idallen-oak kernel: [1148005.277114] usb 9-3.4: SerialNumber: 000001
Feb 10 05:38:57 idallen-oak kernel: [1148005.373123] usb 9-3.4: reset SuperSpeed USB device number 42 using xhci_hcd
Feb 10 05:38:57 idallen-oak kernel: [1148005.752039] r8152 9-3.4:1.0 eth3: renamed from eth1
Feb 10 05:38:58 idallen-oak NetworkManager[1403]: <info> [1581331138.2100] devices added (path: /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3.4/9-3.4:1.0/net/eth3, iface: eth3)
Feb 10 05:39:00 idallen-oak kernel: [1148008.501102] r8152 9-3.4:1.0 eth3: carrier on
A few minutes later, it repeats:
Feb 10 10:56:43 idallen-oak kernel: [1167071.434329] r8152 9-3.4:1.0 eth3: Stop submitting intr, status -71
Feb 10 10:56:43 idallen-oak kernel: [1167071.597275] usb 9-3: USB disconnect, device number 41
Feb 10 10:56:43 idallen-oak kernel: [1167071.597283] usb 9-3.4: USB disconnect, device number 42
Feb 10 10:56:43 idallen-oak NetworkManager[1403]: <info> [1581350203.5700] devices removed (path: /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3.4/9-3.4:1.0/net/eth3, iface: eth3)
Feb 10 10:56:43 idallen-oak NetworkManager[1403]: <info> [1581350203.5720] get unmanaged devices count: 2
Feb 10 10:56:43 idallen-oak kernel: [1167071.930010] usb 9-3: new SuperSpeed USB device number 43 using xhci_hcd
Feb 10 10:56:43 idallen-oak kernel: [1167071.964334] usb 9-3: New USB device found, idVendor=0bda, idProduct=0411
Feb 10 10:56:43 idallen-oak kernel: [1167071.964341] usb 9-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Feb 10 10:56:43 idallen-oak kernel: [1167071.964346] usb 9-3: Product: 4-Port USB 3.0 Hub
Feb 10 10:56:43 idallen-oak kernel: [1167071.964349] usb 9-3: Manufacturer: Generic
Feb 10 10:56:43 idallen-oak kernel: [1167071.969105] hub 9-3:1.0: USB hub found
Feb 10 10:56:43 idallen-oak kernel: [1167071.970389] hub 9-3:1.0: 4 ports detected
Feb 10 10:56:43 idallen-oak upowerd[4883]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3:1.0
Feb 10 10:56:43 idallen-oak upowerd[4883]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3
Feb 10 10:56:44 idallen-oak kernel: [1167072.269853] usb 9-3.4: new SuperSpeed USB device number 44 using xhci_hcd
Feb 10 10:56:44 idallen-oak kernel: [1167072.295017] usb 9-3.4: New USB device found, idVendor=0bda, idProduct=8153
Feb 10 10:56:44 idallen-oak kernel: [1167072.295025] usb 9-3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=6
Feb 10 10:56:44 idallen-oak kernel: [1167072.295029] usb 9-3.4: Product: USB 10/100/1000 LAN
Feb 10 10:56:44 idallen-oak kernel: [1167072.295033] usb 9-3.4: Manufacturer: CMI
Feb 10 10:56:44 idallen-oak kernel: [1167072.295036] usb 9-3.4: SerialNumber: 000001
Feb 10 10:56:44 idallen-oak kernel: [1167072.392573] usb 9-3.4: reset SuperSpeed USB device number 44 using xhci_hcd
Feb 10 10:56:44 idallen-oak kernel: [1167073.062310] r8152 9-3.4:1.0 eth3: renamed from eth1
Feb 10 10:56:45 idallen-oak NetworkManager[1403]: <info> [1581350205.3515] devices added (path: /sys/devices/pci0000:00/0000:00:05.0/0000:05:00.0/usb9/9-3/9-3.4/9-3.4:1.0/net/eth3, iface: eth3)
Feb 10 10:56:47 idallen-oak kernel: [1167075.571652] r8152 9-3.4:1.0 eth3: carrier on
$ usb-devices
[...]
T: Bus=09 Lev=02 Prnt=53 Port=03 Cnt=01 Dev#= 54 Spd=5000 MxCh= 0
D: Ver= 3.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 2
P: Vendor=0bda ProdID=8153 Rev=30.00
S: Manufacturer=CMI
S: Product=USB 10/100/1000 LAN
S: SerialNumber=000001
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=288mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=00 Driver=r8152
T: Bus=09 Lev=01 Prnt=01 Port=03 Cnt=02 Dev#= 3 Spd=5000 MxCh= 0
D: Ver= 3.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 2
P: Vendor=0bda ProdID=8153 Rev=30.00
S: Manufacturer=CMI
S: Product=USB 10/100/1000 LAN
S: SerialNumber=000001
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=288mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=00 Driver=r8152
** Changed in: linux (Ubuntu)
Status: Expired => Confirmed
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https://bugs.launchpad.net/bugs/1586195
Title:
Realtek 8153-based ethernet adapter on usb3 eventually stops working
requiring unplug/replug
Status in linux package in Ubuntu:
Confirmed
Status in linux source package in Xenial:
Expired
Bug description:
Continued in Bug #1622322.
Seems to be paired with dmesg entries like this on the trusty kernel:
[24763.731054] usb 4-4.2: Disable of device-initiated U1 failed.
[24763.734507] usb 4-4.2: Disable of device-initiated U2 failed.
[24763.734594] r815x 4-4.2:2.0 eth3: unregister 'r815x' usb-0000:00:14.0-4.2, RTL8153 ECM Device
[24763.802963] usb 4-4.2: Set SEL for device-initiated U1 failed.
[24763.806450] usb 4-4.2: Set SEL for device-initiated U2 failed.
[24763.809953] usb 4-4.2: usb_reset_and_verify_device Failed to disable LTM
[24763.809953] .
[24763.810579] usb 4-4.2: USB disconnect, device number 7
[24763.940765] userif-1: sent link down event.
[24763.940769] userif-1: sent link up event.
And like this on mainline:
[ 259.731142] usb 4-3: new SuperSpeed USB device number 4 using xhci_hcd
[ 259.752915] usb 4-3: New USB device found, idVendor=0bda, idProduct=8153
[ 259.752918] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[ 259.752920] usb 4-3: Product: USB 10/100/1000 LAN
[ 259.752921] usb 4-3: Manufacturer: Realtek
[ 259.752922] usb 4-3: SerialNumber: 000001000000
[ 259.909368] usb 4-3: reset SuperSpeed USB device number 4 using xhci_hcd
[ 259.993254] r8152 4-3:1.0 eth0: v1.08.3
[ 260.079151] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 296.266600] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 300.785814] r8152 4-3:1.0 eth0: Stop submitting intr, status -71
[ 302.832697] usb 4-3: usb_reset_and_verify_device Failed to disable LTM
[ 302.832697] .
[ 302.833086] usb 4-3: USB disconnect, device number 4
Mainline version fyi:
[ 0.000000] Linux version 4.6.0-040600-generic (kernel@gomeisa) (gcc version 5.3.1 20160509 (Ubuntu 5.3.1-19ubuntu1) ) #201605151930 SMP Sun May 15 23:32:59 UTC 2016
I also get a similar message about 'Failed to disable LTM' if I just
unplug the device before the breakage occurs.
I've attached lsusb before the breakage occurs (so you can see the
device) from the mainline kernel.
Interestingly it appears the drivers on trusty and wily/mainline are
different (r815x vs r8152) yet still exhibit similar troubles. I'm
still digging around to try and figure out why this doesn't seem to be
working, but I was wondering if you all had any idea what might be
going pear-shaped here.
Thanks!
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