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Message #34974
[Bug 1850651] Re: [SRU] Authentication constantly re-requested for Google
This bug was fixed in the package thunderbird -
1:60.9.1+build1-0ubuntu0.16.04.1
---------------
thunderbird (1:60.9.1+build1-0ubuntu0.16.04.1) xenial; urgency=medium
* New upstream stable release (60.9.1build1) (LP: #1850651)
-- Olivier Tilloy <olivier.tilloy@xxxxxxxxxxxxx> Tue, 19 Nov 2019
17:26:46 +0100
** Changed in: thunderbird (Ubuntu Xenial)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/1850651
Title:
[SRU] Authentication constantly re-requested for Google
Status in Mozilla Thunderbird:
Fix Released
Status in thunderbird package in Ubuntu:
Fix Released
Status in thunderbird source package in Xenial:
Fix Released
Status in thunderbird source package in Bionic:
Fix Released
Status in thunderbird source package in Disco:
Fix Committed
Status in thunderbird source package in Eoan:
Fix Released
Status in thunderbird source package in Focal:
Fix Released
Bug description:
[Impact]
A recent server-side change with google e-mail accounts (gmail) means that thunderbird consistently fails to authenticate, prompting for the user's e-mail address and password over and over, without ever succeeding.
This has been fixed upstream and is tracked by https://bugzilla.mozilla.org/show_bug.cgi?id=1592407.
[Test Case]
In a clean environment, launch thunderbird and add an existing gmail account.
Thunderbird should auto-detect all the relevant parameters, and then an external webview should pop up to prompt for your e-mail address (it's not auto-filled, that's a separate issue that's also known upstream) and your password. After filling this in and authorizing thunderbird to access your e-mails, your account should be set up and thunderbird should start fetching e-mails from your inbox. Instead it fails to authenticate and displays the authentication pop up again.
[Regression Potential]
Low, as this is an official upstream point release that addresses only this regression (see https://www.thunderbird.net/en-US/thunderbird/60.9.1/releasenotes/).
The fix is minimal and self-contained (https://hg.mozilla.org/releases/comm-esr60/rev/56b6d1b50647143c25efe642b37b02f65f9c4343), if the bug is indeed confirmed to be fixed then it should be safe.
[Original Bug Description]
When I use Thunderbird, it keeps failing to connect with my Google
(Gmail) accounts. It keeps asking for authentication via the web
portal, I seem to successfully give Thunderbird authentication, but no
messages come in and, soon afterwards, the web portal comes up asking
for login again.
I am using OAuth2 (so this ( https://support.mozilla.org/en-
US/questions/1201406 ) doesn't help.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: thunderbird 1:60.9.0+build1-0ubuntu0.19.04.1
ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
Uname: Linux 5.0.0-32-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adam 3444 F.... pulseaudio
/dev/snd/pcmC0D0p: adam 3444 F...m pulseaudio
BuildID: 20191007090404
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 30 14:56:50 2019
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-08-03 (817 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
IpRoute:
default via 192.168.1.1 dev wlp3s0 proto dhcp metric 600
10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 linkdown
169.254.0.0/16 dev lxcbr0 scope link metric 1000 linkdown
172.29.0.0/16 dev ztnfad2dd7 proto kernel scope link src 172.29.35.74
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.11 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/browser-plugin-freshplayer-pepperflash/libfreshwrapper-flashplayer.so (browser-plugin-freshplayer-pepperflash)
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=60.9.0/20191007090404
RelatedPackageVersions: browser-plugin-freshplayer-pepperflash 0.3.9-0ubuntu4
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to disco on 2019-05-22 (161 days ago)
dmi.bios.date: 01/21/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: G1ETB0WW (2.70 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2347GU8
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG1ETB0WW(2.70):bd01/21/2016:svnLENOVO:pn2347GU8:pvrThinkPadT430:rvnLENOVO:rn2347GU8:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T430
dmi.product.name: 2347GU8
dmi.product.sku: LENOVO_MT_2347
dmi.product.version: ThinkPad T430
dmi.sys.vendor: LENOVO
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