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[Bug 1675091] Re: Mellanox MT27500 Family [ConnectX-3] 40G NIC not being detected by udev

To: group.of.nepali.translators@xxxxxxxxxxxxxxxxxxx
From: Rod Smith <1675091@xxxxxxxxxxxxxxxxxx>
Date: Mon, 19 Oct 2020 14:54:19 -0000
Reply-to: Bug 1675091 <1675091@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Changed in: checkbox-support (Ubuntu)
       Status: In Progress => Fix Released

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https://bugs.launchpad.net/bugs/1675091

Title:
  Mellanox MT27500 Family [ConnectX-3] 40G NIC not being detected by
  udev

Status in checkbox-support package in Ubuntu:
  Fix Released
Status in linux package in Ubuntu:
  Confirmed
Status in checkbox-support source package in Xenial:
  Invalid
Status in linux source package in Xenial:
  Confirmed

Bug description:
  During certification testing on Power8NVL, the network tests for the
  Mellanox 40/56G network cards are failing. According to the failure
  pasted below, udev/dbus isn't detecting the network card properly, but
  NetworkManager is. My feeling is this might be an issue with
  UdevadmParser.

  
  ERROR: devices missing - udev showed 7 NETWORK devices, but NetworkManager saw 8 devices in ('Ethernet', 'Modem')
  ---------------------------[ Devices found by udev ]----------------------------
  Category: NETWORK
  Interface: enP1p1s0f0
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0001:00/0001:00:00.0/0001:01:00.0
  ID:           [14e4:1657]
  Subsystem ID: [1014:0420]

  Category: NETWORK
  Interface: enP1p1s0f1
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0001:00/0001:00:00.0/0001:01:00.1
  ID:           [14e4:1657]
  Subsystem ID: [1014:0420]

  Category: NETWORK
  Interface: enP1p1s0f2
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0001:00/0001:00:00.0/0001:01:00.2
  ID:           [14e4:1657]
  Subsystem ID: [1014:0420]

  Category: NETWORK
  Interface: enP1p1s0f3
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0001:00/0001:00:00.0/0001:01:00.3
  ID:           [14e4:1657]
  Subsystem ID: [1014:0420]

  Category: NETWORK
  Interface: enP8p1s0d1
  Product: MT27500 Family [ConnectX-3]
  Vendor: Mellanox Technologies
  Driver: mlx4_core (ver: 2.2-1)
  Path: /devices/pci0008:00/0008:00:00.0/0008:01:00.0

  Category: NETWORK
  Interface: enP9p7s0f0
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0009:00/0009:00:00.0/0009:01:00.0/0009:02:04.0/0009:07:00.0
  ID:           [14e4:1657]
  Subsystem ID: [14e4:1981]

  Category: NETWORK
  Interface: enP9p7s0f1
  Product: NetXtreme BCM5719 Gigabit Ethernet PCIe
  Vendor: Broadcom Corporation
  Driver: tg3 (ver: Unknown)
  Path: /devices/pci0009:00/0009:00:00.0/0009:01:00.0/0009:02:04.0/0009:07:00.1
  ID:           [14e4:1657]
  Subsystem ID: [14e4:1657]

  ----------------------[ Devices found by Network Manager ]----------------------
  Category: Ethernet
  Interface: enP1p1s0f3
  IP: 10.20.30.54
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  Category: Ethernet
  Interface: enP9p7s0f0
  IP: 10.20.30.52
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  Category: Ethernet
  Interface: enP9p7s0f1
  IP: 10.20.30.53
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  Category: Ethernet
  Interface: enP8p1s0
  IP: 10.20.30.5
  Driver: mlx4_core (ver: 2.2-1)
  State: Unmanaged

  Category: Ethernet
  Interface: enP1p1s0f0
  IP: 10.20.30.56
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  Category: Ethernet
  Interface: enP8p1s0d1
  IP: 10.20.30.6
  Driver: mlx4_core (ver: 2.2-1)
  State: Unmanaged

  Category: Ethernet
  Interface: enP1p1s0f1
  IP: 10.20.30.57
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  Category: Ethernet
  Interface: enP1p1s0f2
  IP: 10.20.30.55
  Driver: tg3 (ver: Unknown)
  State: Unmanaged

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-66-generic 4.4.0-66.87
  ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
  Uname: Linux 4.4.0-66-generic ppc64le
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Mar 21 17:00 seq
   crw-rw---- 1 root audio 116, 33 Mar 21 17:00 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: ppc64el
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  Date: Wed Mar 22 15:59:40 2017
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  PciMultimedia:
   
  ProcEnviron:
   TERM=screen
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 astdrmfb
  ProcKernelCmdLine: root=UUID=a287c2bd-7e5a-488c-8921-5cf86aed177a ro
  ProcLoadAvg: 5.79 2.74 1.02 1/1261 881
  ProcLocks:
   1: POSIX  ADVISORY  WRITE 4149 00:14:817 0 EOF
   2: POSIX  ADVISORY  WRITE 1701 00:14:477 0 EOF
   3: POSIX  ADVISORY  WRITE 4014 00:14:789 0 EOF
   4: POSIX  ADVISORY  WRITE 4033 00:14:802 0 EOF
   5: FLOCK  ADVISORY  WRITE 4012 00:14:798 0 EOF
  ProcSwaps:
   Filename				Type		Size	Used	Priority
   /swap.img                               file		8388544	0	-1
  ProcVersion: Linux version 4.4.0-66-generic (buildd@bos01-ppc64el-025) (gcc version 5.4.0 20160609 (Ubuntu/IBM 5.4.0-6ubuntu1~16.04.4) ) #87-Ubuntu SMP Fri Mar 3 15:30:20 UTC 2017
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-66-generic N/A
   linux-backports-modules-4.4.0-66-generic  N/A
   linux-firmware                            1.157.8
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  cpu_cores: Number of cores present = 20
  cpu_coreson: Number of cores online = 20
  cpu_dscr: DSCR is 0
  cpu_freq:
   min:	3.953 GHz (cpu 79)
   max:	3.965 GHz (cpu 81)
   avg:	3.959 GHz
  cpu_runmode:
   Could not retrieve current diagnostics mode,
   No kernel interface to firmware
  cpu_smt: SMT=8

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