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[Bug 1855415] Re: cannot enable esm-infra for ubuntu 14, amd 64

 

Just an update here while cleaning out stale bugs. 
  This fix for better error messaging has been released to Xenial 16.04 and more recent Ubuntu released with the publish of ubuntu-advantage-tools version 27.0. The messaging fix will not make it into Trusty 14.04. As such I have added specific FixReleased bug items to mark it as fixed in newer Ubuntu.


** Also affects: ubuntu-advantage-tools (Ubuntu Impish)
   Importance: Undecided
       Status: Triaged

** Also affects: ubuntu-advantage-tools (Ubuntu Focal)
   Importance: Undecided
       Status: New

** Also affects: ubuntu-advantage-tools (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** Also affects: ubuntu-advantage-tools (Ubuntu Trusty)
   Importance: Undecided
       Status: New

** Also affects: ubuntu-advantage-tools (Ubuntu Groovy)
   Importance: Undecided
       Status: New

** Also affects: ubuntu-advantage-tools (Ubuntu Bionic)
   Importance: Undecided
       Status: New

** Also affects: ubuntu-advantage-tools (Ubuntu Hirsute)
   Importance: Undecided
       Status: New

** Changed in: ubuntu-advantage-tools (Ubuntu Trusty)
       Status: New => Won't Fix

** Changed in: ubuntu-advantage-tools (Ubuntu Bionic)
       Status: New => Fix Released

** Changed in: ubuntu-advantage-tools (Ubuntu Hirsute)
       Status: New => Fix Released

** Changed in: ubuntu-advantage-tools (Ubuntu Xenial)
       Status: New => Fix Released

** Changed in: ubuntu-advantage-tools (Ubuntu Focal)
       Status: New => Fix Released

** Changed in: ubuntu-advantage-tools (Ubuntu Groovy)
       Status: New => Fix Released

** Changed in: ubuntu-advantage-tools (Ubuntu Impish)
       Status: Triaged => Fix Released

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https://bugs.launchpad.net/bugs/1855415

Title:
  cannot enable esm-infra for ubuntu 14, amd 64

Status in ubuntu-advantage-tools package in Ubuntu:
  Fix Released
Status in ubuntu-advantage-tools source package in Trusty:
  Won't Fix
Status in ubuntu-advantage-tools source package in Xenial:
  Fix Released
Status in ubuntu-advantage-tools source package in Bionic:
  Fix Released
Status in ubuntu-advantage-tools source package in Focal:
  Fix Released
Status in ubuntu-advantage-tools source package in Groovy:
  Fix Released
Status in ubuntu-advantage-tools source package in Hirsute:
  Fix Released
Status in ubuntu-advantage-tools source package in Impish:
  Fix Released

Bug description:
  I have attached the machine using "sudo ua attach ###code".
  then the following happens:
  #command & output
  $ sudo ua status
  SERVICE       ENTITLED  STATUS    DESCRIPTION
  cc-eal        yes       n/a       Common Criteria EAL2 Provisioning Packages
  cis-audit     no        —         Center for Internet Security Audit Tools
  esm-infra     yes       disabled  UA Infra: Extended Security Maintenance
  fips          yes       n/a       NIST-certified FIPS modules
  fips-updates  yes       n/a       Uncertified security updates to FIPS modules
  livepatch     yes       n/a       Canonical Livepatch service

  Enable services with: ua enable <service>

       Account: samratghosh9999@xxxxxxxxx
  Subscription: samratghosh9999@xxxxxxxxx

  When I am trying to enable esm-infra, I am getting;
  ~$ sudo ua enable esm-infra
  One moment, checking your subscription first
  Updating package lists
  Updating package lists
  APT update failed.

  I have tried
  $ sudo rm -vf /var/lib/apt/lists/* -vf
  $ sudo apt-get clean
  $ sudo apt-get update
  $ sudo ua enable esm-infra

  But no luck. Please help.

  $ lsb_release -rd
  Description:	Ubuntu 14.04.6 LTS
  Release:	14.04

  $ apt-cache policy ubuntu-advantage-tools
  ubuntu-advantage-tools:
    Installed: 19.6~ubuntu14.04.3
    Candidate: 19.6~ubuntu14.04.3
    Version table:
   *** 19.6~ubuntu14.04.3 0
          500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status

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