group.of.nepali.translators team mailing list archive

[Andreas Hasenack <2049785@xxxxxxxxxxxxxxxxxx>]

Hello errors.ubuntu.com, or anyone else affected,

Accepted update-manager into xenial-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:16.04.21 in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
xenial to verification-done-xenial. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-xenial. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: update-manager (Ubuntu Xenial)
       Status: Fix Released => Fix Committed

** Tags removed: verification-done verification-done-xenial
** Tags added: verification-needed verification-needed-xenial

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https://bugs.launchpad.net/bugs/2049785

Title:
  /usr/bin/update-manager:json.decoder.JSONDecodeError:/bin/update-
  manager@118:start_update:start_available:refresh_cache:_get_ua_security_status:load:loads:decode:raw_decode

Status in update-manager package in Ubuntu:
  Fix Released
Status in update-manager source package in Xenial:
  Fix Committed
Status in update-manager source package in Bionic:
  Fix Released
Status in update-manager source package in Focal:
  Fix Released
Status in update-manager source package in Jammy:
  Fix Released

Bug description:
  * Impact

  The new Ubuntu Pro integration hits an exception when the pro client
  call isn't returning a value json output

  * Test case

  Check that reports on
  https://errors.ubuntu.com/problem/741dff427bf59c3208da3b509caf1e8d2385fdea
  stop

  Also on a system not connected to pro, install an old ubuntu-
  advantage-tools 27 (outdated version), disconnect from internet and
  start update-manager, it should list the updates and not error out

  * Regression potential

  The code is changing the callback to get the list of pro updates to
  use the ubuntu-advantage-tools python API instead of calling the
  cmdline client. If there is an issue with the new API the pro updates
  listing on non pro-attached system could be incorrect or the client
  could hit a new exception

  --------------------------------------

  In JournalErrors:

  --->
  Failed to access URL: https://contracts.canonical.com/v1/resources?architecture=amd64&kernel=5.15.0-91-generic&series=focal
  Cannot verify certificate of server
  Please check your openssl configuration.
  [info] A new version is available: 30~20.04
  Please run:
  sudo apt-get install ubuntu-advantage-tools
  <---

  Is it the ubuntu-advantage-tools version problem, is it the failure to
  access contracts.canonical.com? Should we switch to calling the API
  directly as in 24.04[1] or handle the exception?

  [1] https://code.launchpad.net/~nteodosio/update-manager/+git/update-
  manager/+merge/456088

  ------

  The Ubuntu Error Tracker has been receiving reports about a problem regarding update-manager.  This problem was most recently seen with package version 1:20.04.10.18, the problem page at https://errors.ubuntu.com/problem/741dff427bf59c3208da3b509caf1e8d2385fdea contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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