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[Bug 989226] Re: HDMI out doesn't work with ASUS Zenbook UX31E

 

Thanks for your prompt advices, Christopher.

Sorry about the attachment spam. My attachments from Dell Optiplex 960 are not valid for this Zenbook issue so I hid them (though I updated Dell's BIOS as you suggested).
I tried to reproduce bug #989443 with Ubuntu 13.04 (and succeeded partly), and didn't understood that it would flood this issue. I'll direct my gathered information to the right bug.

This bug can be marked as expired again.

** Tags removed: apport-collected bios-outdated-a17 raring
** Tags added: needs-kernel-logs

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https://bugs.launchpad.net/bugs/989226

Title:
  HDMI out doesn't work with ASUS Zenbook UX31E

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu crashes when I try to use ASUS Zenbook UX31E HDMI out (with Asus VS239H). It works nicely with console and LightDM login screen, but when I log in to Ubuntu/Ubuntu2D, screens (external and internal) go blank.
  Restarting LightDM usually works (works as in "you'll see the LightDM login screen again), but sometimes this hangs the whole system.

  Things you need to know:

  1) lsb_release -rd
  Description:	Ubuntu 12.04 LTS
  Release:	12.04

  2) apt-cache policy linux-image-3.2.0-24-generic
  linux-image-3.2.0-24-generic:
    Installed: 3.2.0-24.37
    Candidate: 3.2.0-24.37
    Version table:
   *** 3.2.0-24.37 0
          500 http://archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
          500 http://archive.ubuntu.com/ubuntu/ precise-proposed/main amd64 Packages
          100 /var/lib/dpkg/status

  3) I expect that X doesn't crash and I see output on both (or at least
  one) displays.

  4) X crashes, both screens turn black. Sometimes external monitor
  turns red. Console usually works after the problem. LightDM has to be
  restarted.

  WORKAROUND:
  echo SATA_ALPM_ENABLE=true | sudo tee /etc/pm/config.d/sata_alpm
  --- 
  ApportVersion: 2.9.2-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jsavikko   3595 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jsavikko   3595 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  MachineType: Dell Inc. OptiPlex 960
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=bb2320c0-f70d-41e9-a924-97e7a0f7ab17 ro quiet splash
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  raring
  Uname: Linux 3.8.0-26-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-04 (84 days ago)
  UserGroups: adm admin cdrom dialout fuse libvirtd lpadmin plugdev sambashare vboxusers wireshark
  dmi.bios.date: 01/21/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0Y958C
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd01/21/2011:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0Y958C:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 960
  dmi.sys.vendor: Dell Inc.

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