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Message #00238
[Bug 989226] Re: [ASUS Zenbook UX31E] HDMI out doesn't work
** Summary changed:
- HDMI out doesn't work with ASUS Zenbook UX31E
+ [ASUS Zenbook UX31E] HDMI out doesn't work
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https://bugs.launchpad.net/bugs/989226
Title:
[ASUS Zenbook UX31E] HDMI out doesn't work
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu crashes when I try to use ASUS Zenbook UX31E HDMI out (with Asus VS239H). It works nicely with console and LightDM login screen, but when I log in to Ubuntu/Ubuntu2D, screens (external and internal) go blank.
Restarting LightDM usually works (works as in "you'll see the LightDM login screen again), but sometimes this hangs the whole system.
Things you need to know:
1) lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04
2) apt-cache policy linux-image-3.2.0-24-generic
linux-image-3.2.0-24-generic:
Installed: 3.2.0-24.37
Candidate: 3.2.0-24.37
Version table:
*** 3.2.0-24.37 0
500 http://archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu/ precise-proposed/main amd64 Packages
100 /var/lib/dpkg/status
3) I expect that X doesn't crash and I see output on both (or at least
one) displays.
4) X crashes, both screens turn black. Sometimes external monitor
turns red. Console usually works after the problem. LightDM has to be
restarted.
WORKAROUND:
echo SATA_ALPM_ENABLE=true | sudo tee /etc/pm/config.d/sata_alpm
---
ApportVersion: 2.9.2-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jsavikko 3595 F.... pulseaudio
/dev/snd/pcmC0D0p: jsavikko 3595 F...m pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 13.04
MachineType: Dell Inc. OptiPlex 960
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=bb2320c0-f70d-41e9-a924-97e7a0f7ab17 ro quiet splash
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: raring
Uname: Linux 3.8.0-26-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-04 (84 days ago)
UserGroups: adm admin cdrom dialout fuse libvirtd lpadmin plugdev sambashare vboxusers wireshark
dmi.bios.date: 01/21/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0Y958C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd01/21/2011:svnDellInc.:pnOptiPlex960:pvr:rvnDellInc.:rn0Y958C:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 960
dmi.sys.vendor: Dell Inc.
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