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[Bug 1102821] Re: [Gigabyte Technology Co., Ltd. EP43-UD3L] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in
a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1102821

Title:
  [Gigabyte Technology Co., Ltd. EP43-UD3L] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Happens at least 50% of the time on both 12.10 and 13.04. Computer
  tries to sleep, but never turns off video/cpu/fans and then needs hard
  reset.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-1-generic 3.8.0-1.5
  ProcVersionSignature: Ubuntu 3.8.0-1.5-generic 3.8.0-rc4
  Uname: Linux 3.8.0-1-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.8-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  matt       2071 F.... pulseaudio
   /dev/snd/controlC1:  matt       2071 F.... pulseaudio
   /dev/snd/controlC0:  matt       2071 F.... pulseaudio
  Date: Mon Jan 21 22:51:53 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e212aaf0-ce7e-4bc5-9386-7cded392c5d7
  InstallationDate: Installed on 2013-01-03 (18 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Gigabyte Technology Co., Ltd. EP43-UD3L
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-1-generic root=UUID=e5269712-f18a-40ef-b03d-301ff09da5a4 ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-1-generic N/A
   linux-backports-modules-3.8.0-1-generic  N/A
   linux-firmware                           1.99
  SourcePackage: linux
  Title: [Gigabyte Technology Co., Ltd. EP43-UD3L] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/16/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F4
  dmi.board.name: EP43-UD3L
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd04/16/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP43-UD3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP43-UD3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: EP43-UD3L
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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