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[Bug 1198999] Re: package linux-image-3.8.0-19-generic 3.8.0-19.29 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

*** This bug is a duplicate of bug 1197309 ***
    https://bugs.launchpad.net/bugs/1197309

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1197309, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** This bug has been marked a duplicate of bug 1197309
   package linux-image-3.8.0-19-generic 3.8.0-19.29 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

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https://bugs.launchpad.net/bugs/1198999

Title:
  package linux-image-3.8.0-19-generic 3.8.0-19.29 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  no task bar or header, can't use apt-get resources due to persistent
  attempt to install distro version that is not at US Ubuntu server,
  can't get to terminal from graphical interface

  ProblemType: Package
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.29
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic i686
  ApportVersion: 2.9.2-0ubuntu8.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  owner      2486 F.... pulseaudio
  CurrentDmesg:
   [  243.366247] cdrom: sr0: mrw address space DMA selected
   [  243.405161] ISO 9660 Extensions: Microsoft Joliet Level 1
   [  243.451354] Request for unknown module key 'Magrathea: Glacier signing key: 91de7a0b580f416d81726d1f7134a3ecef081207' err -11
   [  243.455442] ISOFS: changing to secondary root
  Date: Sat Jul  6 21:15:39 2013
  DuplicateSignature: package:linux-image-3.8.0-19-generic:3.8.0-19.29:subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationDate: Installed on 2013-07-07 (1 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Sony Corporation VGN-B100B(UC)
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=EFE4-57A0 loop=/hostname/disks/root.disk ro recovery nomodeset rootflags=sync
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-13ubuntu3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.8.0-19-generic 3.8.0-19.29 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/30/2004
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R0031G9
  dmi.chassis.asset.tag: 5B1L000002007d105fe1895b5200
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0031G9:bd08/30/2004:svnSonyCorporation:pnVGN-B100B(UC):pvrJ000FY2R:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-B100B(UC)
  dmi.product.version: J000FY2R
  dmi.sys.vendor: Sony Corporation

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