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[Bug 1155647] Re: Suspend doesn`t work on Asus U24a

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Triaged. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1155647

Title:
  Suspend doesn`t work on Asus U24a

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I installed last snapshot of ubuntu 13.04 on asus U24a laptop and suspend/resume doesn`t work on this device. After resume i have blank screen. Also I tried to use s2ram tool.
  --- 
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       1669 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=a62f376c-b5a3-47ad-b878-5796ff258e9d
  InstallationDate: Installed on 2013-03-16 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130315)
  MachineType: ASUSTeK COMPUTER INC. U24A
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-12-generic root=UUID=af619725-4e49-494f-8301-5449b3c212d3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-12.21-generic 3.8.2
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-12-generic N/A
   linux-backports-modules-3.8.0-12-generic  N/A
   linux-firmware                            1.104
  StagingDrivers: rts5139
  Tags:  raring staging
  Uname: Linux 3.8.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/17/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U24A.302
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U24A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24A.302:bd08/17/2012:svnASUSTeKCOMPUTERINC.:pnU24A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnU24A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: U24A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       1669 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=a62f376c-b5a3-47ad-b878-5796ff258e9d
  InstallationDate: Installed on 2013-03-16 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130315)
  MachineType: ASUSTeK COMPUTER INC. U24A
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=ru_RU.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-12-generic root=UUID=af619725-4e49-494f-8301-5449b3c212d3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-12.21-generic 3.8.2
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-12-generic N/A
   linux-backports-modules-3.8.0-12-generic  N/A
   linux-firmware                            1.104
  StagingDrivers: rts5139
  Tags:  raring staging
  Uname: Linux 3.8.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/17/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U24A.302
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U24A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24A.302:bd08/17/2012:svnASUSTeKCOMPUTERINC.:pnU24A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnU24A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: U24A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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