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[Bug 1156331] Re: [Gateway MX] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1156331

Title:
  [Gateway MX] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Had just upgraded to 13.04.  Put the computer into sleep mode.  Could
  not wake it up.  Error was reported when rebooted.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-13-generic 3.8.0-13.22
  ProcVersionSignature: Ubuntu 3.8.0-13.22-generic 3.8.3
  Uname: Linux 3.8.0-13-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  op         1586 F.... pulseaudio
  Date: Sun Mar 17 16:20:43 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=4a9174b1-eb4a-4695-8b5b-e0f9c349fe06
  InstallationDate: Installed on 2011-08-09 (586 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 001 Device 002: ID 0b05:1786 ASUSTek Computer, Inc. USB-N10 802.11n Network Adapter [Realtek RTL8188SU]
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gateway MX
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=13bc5262-f83a-4453-ae5a-86859b9ca026 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-13-generic N/A
   linux-backports-modules-3.8.0-13-generic  N/A
   linux-firmware                            1.104
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: r8712u
  Title: [Gateway MX] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-03-16 (1 days ago)
  UserGroups:
   
  dmi.bios.date: 01/23/07
  dmi.bios.vendor: Phoenix
  dmi.bios.version: 83.07
  dmi.board.vendor: Gateway
  dmi.board.version: Rev x
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenix:bvr83.07:bd01/23/07:svnGateway:pnMX:pvr83.07:rvnGateway:rn:rvrRevx:cvnGateway:ct8:cvrN/A:
  dmi.product.name: MX
  dmi.product.version: 83.07
  dmi.sys.vendor: Gateway

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