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[Bug 1157105] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Triaged. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1157105

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu Raring Ringtail (development branch)
  Release:	13.04

  Way to reporoduce:
  1 Suspend
  2 Resume.  Expected unlock screen, got black screen instead

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-13-generic 3.8.0-13.22
  ProcVersionSignature: Ubuntu 3.8.0-13.22-generic 3.8.3
  Uname: Linux 3.8.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  genius     1739 F.... pulseaudio
  Date: Tue Mar 19 12:05:44 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=80144a95-c340-42ba-ae14-ff785a62721d
  InstallationDate: Installed on 2013-03-11 (7 days ago)
  InstallationMedia: This
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=2853bd86-f5bc-4c63-9319-57df640fdd0f ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-13-generic N/A
   linux-backports-modules-3.8.0-13-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/25/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.0A
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.2D
  dmi.chassis.asset.tag: CNU1190YT4
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.0A:bd11/25/2010:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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