kernel-packages team mailing list archive

[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1159033

Title:
  [Acer Aspire 5750Z] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  the laptop failed to start after I had closed the lid. when i opened
  the lid, the screen was blank and nothing happened. i had to force
  shutdown and restart it..

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-13-generic 3.8.0-13.23
  ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
  Uname: Linux 3.8.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sriraj     1416 F.... pulseaudio
  Date: Fri Mar 22 06:00:50 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=14629742-d89f-4f59-b413-7c23bcc95552
  InstallationDate: Installed on 2013-03-20 (2 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130319)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 058f:b002 Alcor Micro Corp.
  MachineType: Acer Aspire 5750Z
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=2bcfab88-a146-4f86-8b3b-73f7c0b490ec ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-13-generic N/A
   linux-backports-modules-3.8.0-13-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  Title: [Acer Aspire 5750Z] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/09/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750Z:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire 5750Z
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer

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