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[Bug 1160613] Re: [ASUSTeK Computer Inc. N71Jv] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1160613

Title:
  [ASUSTeK Computer Inc. N71Jv] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Closed all windows and turned to stand-by. Wokeup after a while and
  got black screen, nothing responsive. Turned computer off and started
  again. Issue occurred after restart.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-14-generic 3.8.0-14.24
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bruno      2285 F.... pulseaudio
  CRDA:
   country FR:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Tue Mar 26 22:38:54 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c5592867-1c45-40cb-97e1-5844f5b8a099
  InstallationDate: Installed on 2013-03-01 (25 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK Computer Inc. N71Jv
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=ec451e37-cefe-4c39-af18-364f9a83dbee ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-14-generic N/A
   linux-backports-modules-3.8.0-14-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. N71Jv] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-03-15 (10 days ago)
  UserGroups:
   
  dmi.bios.date: 01/29/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N71Jv.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N71Jv
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN71Jv.206:bd01/29/2010:svnASUSTeKComputerInc.:pnN71Jv:pvr1.0:rvnASUSTeKComputerInc.:rnN71Jv:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: N71Jv
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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