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[Bug 1160103] Re: [Acer AO722] suspend/resume failure [non-free: fglrx]

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1160103

Title:
  [Acer AO722] suspend/resume failure [non-free: fglrx]

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Obter:90 http://archive.ubuntu.com/ubuntu/ raring/universe compizconfig-settings-manager all 1:0.9.9~daily13.03.25-0ubuntu1 [1.111 kB]                                                           
  Baixados 48,9 MB em 16min 29s (49,4 kB/s)                                                                                                                                                        
  Extraíndo templates de pacotes : 100%
  Pré-configurando pacotes ...
  (Lendo banco de dados ... 476891 ficheiros e directórios actualmente instalados.)
  Preparando para substituir libdbus-1-dev:amd64 1.6.8-1ubuntu5 (usando .../libdbus-1-dev_1.6.8-1ubuntu6_amd64.deb) ...
  Desempacotando substituto libdbus-1-dev:amd64 ...
  Preparando para substituir libdbus-1-3:i386 1.6.8-1ubuntu5 (usando .../libdbus-1-3_1.6.8-1ubuntu6_i386.deb) ...
  Desconfigurando libdbus-1-3:amd64 ...
  Desempacotando substituto libdbus-1-3:i386 ...
  Preparando para substituir libdbus-1-3:amd64 1.6.8-1ubuntu5 (usando .../libdbus-1-3_1.6.8-1ubuntu6_amd64.deb) ...
  Desempacotando substituto libdbus-1-3:amd64 ...
  Configurando libdbus-1-3:i386 (1.6.8-1ubuntu6) ...
  Configurando libdbus-1-3:amd64 (1.6.8-1ubuntu6) ...
  Processando gatilhos para libc-bin ...
  ldconfig deferred processing now taking place
  (Lendo banco de dados ... 476891 ficheiros e directórios actualmente instalados.)
  Preparando para substituir python3-gi 3.7.92-0ubuntu1 (usando .../python3-gi_3.8.0-0ubuntu1_amd64.deb) ...
  Desempacotando substituto python3-gi ...
  Preparando para substituir libcupsimage2:i386 1.6.2-1ubuntu2 (usando .../libcupsimage2_1.6.2-1ubuntu3_i386.deb) ...
  Desconfigurando libcupsimage2:amd64 ...
  Desempacotando substituto libcupsimage2:i386 ...
  Preparando para substituir libcupsimage2:amd64 1.6.2-1ubuntu2 (usando .../libcupsimage2_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto libcupsimage2:amd64 ...
  Preparando para substituir libcups2:amd64 1.6.2-1ubuntu2 (usando .../libcups2_1.6.2-1ubuntu3_amd64.deb) ...
  Desconfigurando libcups2:i386 ...
  Desempacotando substituto libcups2:amd64 ...
  Preparando para substituir libcups2:i386 1.6.2-1ubuntu2 (usando .../libcups2_1.6.2-1ubuntu3_i386.deb) ...
  Desempacotando substituto libcups2:i386 ...
  Configurando libcups2:i386 (1.6.2-1ubuntu3) ...
  Configurando libcups2:amd64 (1.6.2-1ubuntu3) ...
  Configurando libcupsimage2:i386 (1.6.2-1ubuntu3) ...
  Configurando libcupsimage2:amd64 (1.6.2-1ubuntu3) ...
  Processando gatilhos para libc-bin ...
  ldconfig deferred processing now taking place
  (Lendo banco de dados ... 476891 ficheiros e directórios actualmente instalados.)
  Preparando para substituir cups-daemon 1.6.2-1ubuntu2 (usando .../cups-daemon_1.6.2-1ubuntu3_amd64.deb) ...
  cups stop/waiting
  Desempacotando substituto cups-daemon ...
  Preparando para substituir libcupsmime1:amd64 1.6.2-1ubuntu2 (usando .../libcupsmime1_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto libcupsmime1:amd64 ...
  Preparando para substituir cups 1.6.2-1ubuntu2 (usando .../cups_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto cups ...
  Preparando para substituir libcupsppdc1:amd64 1.6.2-1ubuntu2 (usando .../libcupsppdc1_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto libcupsppdc1:amd64 ...
  Preparando para substituir libcupscgi1:amd64 1.6.2-1ubuntu2 (usando .../libcupscgi1_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto libcupscgi1:amd64 ...
  Preparando para substituir cups-bsd 1.6.2-1ubuntu2 (usando .../cups-bsd_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto cups-bsd ...
  Preparando para substituir cups-client 1.6.2-1ubuntu2 (usando .../cups-client_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto cups-client ...
  Preparando para substituir cups-common 1.6.2-1ubuntu2 (usando .../cups-common_1.6.2-1ubuntu3_all.deb) ...
  Desempacotando substituto cups-common ...
  Preparando para substituir cups-ppdc 1.6.2-1ubuntu2 (usando .../cups-ppdc_1.6.2-1ubuntu3_amd64.deb) ...
  Desempacotando substituto cups-ppdc ...
  Preparando para substituir language-pack-en 1:12.10+20121009 (usando .../language-pack-en_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-en ...
  Preparando para substituir language-pack-en-base 1:12.10+20121009 (usando .../language-pack-en-base_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-en-base ...
  Preparando para substituir language-pack-gnome-en 1:12.10+20121009 (usando .../language-pack-gnome-en_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-gnome-en ...
  Preparando para substituir language-pack-gnome-en-base 1:12.10+20121009 (usando .../language-pack-gnome-en-base_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-gnome-en-base ...
  Preparando para substituir language-pack-gnome-pt 1:12.10+20121009 (usando .../language-pack-gnome-pt_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-gnome-pt ...
  Preparando para substituir language-pack-gnome-pt-base 1:12.10+20121009 (usando .../language-pack-gnome-pt-base_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-gnome-pt-base ...
  Substituindo arquivos no pacote antigo language-pack-pt-base ...
  Preparando para substituir language-pack-pt 1:12.10+20121009 (usando .../language-pack-pt_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-pt ...
  Preparando para substituir language-pack-pt-base 1:12.10+20121009 (usando .../language-pack-pt-base_1%3a13.04+20130321_all.deb) ...
  Desempacotando substituto language-pack-pt-base ...
  Preparando para substituir libatasmart4:amd64 0.19-1git1build1 (usando .../libatasmart4_0.19-2_amd64.deb) ...
  Desempacotando substituto libatasmart4:amd64 ...
  Preparando para substituir libgail-common:amd64 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgail-common_2.24.17-0ubuntu1_amd64.deb) ...
  Desconfigurando libgail-common:i386 ...
  Desempacotando substituto libgail-common:amd64 ...
  Preparando para substituir libgail-common:i386 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgail-common_2.24.17-0ubuntu1_i386.deb) ...
  Desempacotando substituto libgail-common:i386 ...
  Preparando para substituir libgail18:i386 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgail18_2.24.17-0ubuntu1_i386.deb) ...
  Desconfigurando libgail18:amd64 ...
  Desempacotando substituto libgail18:i386 ...
  Preparando para substituir libgail18:amd64 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgail18_2.24.17-0ubuntu1_amd64.deb) ...
  Desempacotando substituto libgail18:amd64 ...
  Preparando para substituir libgtk2.0-0:i386 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgtk2.0-0_2.24.17-0ubuntu1_i386.deb) ...
  Desconfigurando libgtk2.0-0:amd64 ...
  Desempacotando substituto libgtk2.0-0:i386 ...
  Preparando para substituir libgtk2.0-0:amd64 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgtk2.0-0_2.24.17-0ubuntu1_amd64.deb) ...
  Desempacotando substituto libgtk2.0-0:amd64 ...
  Processando gatilhos para man-db ...
  Processando gatilhos para ureadahead ...
  ureadahead will be reprofiled on next reboot
  Processando gatilhos para ufw ...
  Processando gatilhos para doc-base ...
  Processando 1 alterou arquivo doc-base
  Registrando documentos com scrollkeeper...
  Processando gatilhos para software-center ...
  Updating software catalog...this may take a moment.
  INFO:softwarecenter.db.pkginfo_impl.aptcache:aptcache.open()
  WARNING:softwarecenter.db.update:The file: '/usr/share/app-install/desktop/sonic-visualiser:x-sonicvisualiser-layer.desktop' could not be read correctly. The application associated with this file will not be included in the software catalog. Please consider raising a bug report for this issue with the maintainer of that application
  WARNING:softwarecenter.db.update:The file: '/usr/share/app-install/desktop/workrave:workrave.desktop' could not be read correctly. The application associated with this file will not be included in the software catalog. Please consider raising a bug report for this issue with the maintainer of that application
  WARNING:softwarecenter.db.update:The file: '/usr/share/app-install/desktop/gmpc:gmpc.desktop' could not be read correctly. The application associated with this file will not be included in the software catalog. Please consider raising a bug report for this issue with the maintainer of that application
  WARNING:softwarecenter.db.update:The file: '/usr/share/app-install/desktop/sonic-visualiser:x-sonicvisualiser.desktop' could not be read correctly. The application associated with this file will not be included in the software catalog. Please consider raising a bug report for this issue with the maintainer of that application
  Software catalog update was successful.
  Configurando libgtk2.0-0:amd64 (2.24.17-0ubuntu1) ...
  Configurando libgtk2.0-0:i386 (2.24.17-0ubuntu1) ...
  Configurando libgail18:amd64 (2.24.17-0ubuntu1) ...
  Configurando libgail18:i386 (2.24.17-0ubuntu1) ...
  Configurando libgail-common:amd64 (2.24.17-0ubuntu1) ...
  Configurando libgail-common:i386 (2.24.17-0ubuntu1) ...
  Processando gatilhos para libc-bin ...
  ldconfig deferred processing now taking place
  (Lendo banco de dados ... 476889 ficheiros e directórios actualmente instalados.)
  Preparando para substituir libgtk2.0-common 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../libgtk2.0-common_2.24.17-0ubuntu1_all.deb) ...
  Desempacotando substituto libgtk2.0-common ...
  Preparando para substituir gtk2-engines-pixbuf:i386 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../gtk2-engines-pixbuf_2.24.17-0ubuntu1_i386.deb) ...
  Desconfigurando gtk2-engines-pixbuf:amd64 ...
  Desempacotando substituto gtk2-engines-pixbuf:i386 ...
  Preparando para substituir gtk2-engines-pixbuf:amd64 2.24.17-0ubuntu1~13.04~ricotz0 (usando .../gtk2-engines-pixbuf_2.24.17-0ubuntu1_amd64.deb) ...
  Desempacotando substituto gtk2-engines-pixbuf:amd64 ...
  dpkg: erro ao processar /var/cache/apt/archives/gtk2-engines-pixbuf_2.24.17-0ubuntu1_amd64.deb (--unpack):
   a tentar sobreescrever '/usr/share/doc/gtk2-engines-pixbuf/AUTHORS' partilhado, que é diferente de outras instâncias do pacote gtk2-engines-pixbuf:amd64
  dpkg-deb: erro: o subprocesso colar foi morto pelo sinal (Pipe quebrado)
  Erros foram encontrados durante o processamento de:
   /var/cache/apt/archives/gtk2-engines-pixbuf_2.24.17-0ubuntu1_amd64.deb
  E: Sub-process /usr/bin/dpkg returned an error code (1)
  galvao@acer:~$ sudo dpkg --configure -a
  [sudo] password for galvao: 
  Configurando libatasmart4:amd64 (0.19-2) ...
  Configurando python3-gi (3.8.0-0ubuntu1) ...
  Configurando libcupsmime1:amd64 (1.6.2-1ubuntu3) ...
  Configurando cups-common (1.6.2-1ubuntu3) ...
  dpkg: erro ao processar gtk2-engines-pixbuf:i386 (--configure):
   o pacote gtk2-engines-pixbuf:i386 2.24.17-0ubuntu1 não pode ser configurado porque gtk2-engines-pixbuf:amd64 está numa versão diferente (2.24.17-0ubuntu1~13.04~ricotz0)
  Configurando libgtk2.0-common (2.24.17-0ubuntu1) ...
  Configurando libdbus-1-dev:amd64 (1.6.8-1ubuntu6) ...
  Configurando cups-daemon (1.6.2-1ubuntu3) ...
  cups start/running, process 17319
  Configurando libcupscgi1:amd64 (1.6.2-1ubuntu3) ...
  Configurando libcupsppdc1:amd64 (1.6.2-1ubuntu3) ...
  Configurando cups-ppdc (1.6.2-1ubuntu3) ...
  Configurando cups-client (1.6.2-1ubuntu3) ...
  Configurando cups-bsd (1.6.2-1ubuntu3) ...
  Configurando cups (1.6.2-1ubuntu3) ...
  Updating PPD files for cups ...
  Configurando language-pack-pt (1:13.04+20130321) ...
  Configurando language-pack-en (1:13.04+20130321) ...
  Configurando language-pack-pt-base (1:13.04+20130321) ...
  Generating locales...
    pt_BR.UTF-8... up-to-date
    pt_PT.UTF-8... up-to-date
  Generation complete.
  Configurando language-pack-gnome-pt (1:13.04+20130321) ...
  Configurando language-pack-en-base (1:13.04+20130321) ...
  Generating locales...
    en_AG.UTF-8... done
    en_AU.UTF-8... done
    en_BW.UTF-8... done
    en_CA.UTF-8... done
    en_DK.UTF-8... done
    en_GB.UTF-8... done
    en_HK.UTF-8... done
    en_IE.UTF-8... done
    en_IN.UTF-8... done
    en_NG.UTF-8... done
    en_NZ.UTF-8... done
    en_PH.UTF-8... done
    en_SG.UTF-8... done
    en_US.UTF-8... done
    en_ZA.UTF-8... done
    en_ZM.UTF-8... done
    en_ZW.UTF-8... done
  Generation complete.
  Configurando language-pack-gnome-en (1:13.04+20130321) ...
  Configurando language-pack-gnome-en-base (1:13.04+20130321) ...
  Configurando language-pack-gnome-pt-base (1:13.04+20130321) ...
  Processando gatilhos para libc-bin ...
  ldconfig deferred processing now taking place
  Processando gatilhos para bamfdaemon ...
  Rebuilding /usr/share/applications/bamf.index...
  Erros foram encontrados durante o processamento de:
   gtk2-engines-pixbuf:i386
  galvao@acer:~$

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-14-generic 3.8.0-14.24
  ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
  Uname: Linux 3.8.0-14-generic x86_64
  NonfreeKernelModules: fglrx
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  galvao     3126 F.... pulseaudio
   /dev/snd/controlC0:  galvao     3126 F.... pulseaudio
  Date: Mon Mar 25 10:44:57 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=58553627-fcfa-4200-aa93-d19c1103894a
  InstallationDate: Installed on 2012-12-08 (107 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 002 Device 002: ID 04f2:b1d8 Chicony Electronics Co., Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer AO722
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=79e265e1-a31e-4925-a293-44b9257f3bde ro splash quiet
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-14-generic N/A
   linux-backports-modules-3.8.0-14-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  StagingDrivers: zram
  Title: [Acer AO722] suspend/resume failure [non-free: fglrx]
  UpgradeStatus: Upgraded to raring on 2013-02-11 (42 days ago)
  UserGroups:
   
  dmi.bios.date: 12/06/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE10-BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: AO722
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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