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[Bug 1165565] Re: [SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520] suspend/resume failure

 

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1165565

Title:
  [SAMSUNG ELECTRONICS CO., LTD.
  RV420/RV520/RV720/E3530/S3530/E3420/E3520] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I suspend or hibernate my notebook, when I try to resume just the power light is on and the computer stays off.
  The only I can do is press power button until computer get shutted down and press power again.
  Also, I'm trying to send a full bug report from ubuntu tool but it seems to fails too.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-16-generic 3.8.0-16.26
  ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
  Uname: Linux 3.8.0-16-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maxx       1670 F.... pulseaudio
  CRDA:
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Sat Apr  6 14:34:11 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=00a7f6a4-8edf-4903-bb08-41c0872bec91
  InstallationDate: Installed on 2013-01-27 (69 days ago)
  InstallationMedia: This
  InterpreterPath: /usr/bin/python3.3
  MachineType: SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=ff1c3cec-8ae1-470e-b1bc-2c111de742e4 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-16-generic N/A
   linux-backports-modules-3.8.0-16-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  Title: [SAMSUNG ELECTRONICS CO., LTD. RV420/RV520/RV720/E3530/S3530/E3420/E3520] suspend/resume failure
  UpgradeStatus: Upgraded to raring on 2013-04-03 (3 days ago)
  UserGroups:
   
  dmi.bios.date: 06/15/2011
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 02PQ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: RV420/RV520/RV720/E3530/S3530/E3420/E3520
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr02PQ:bd06/15/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pnRV420/RV520/RV720/E3530/S3530/E3420/E3520:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnRV420/RV520/RV720/E3530/S3530/E3420/E3520:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: RV420/RV520/RV720/E3530/S3530/E3420/E3520
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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