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Message #00726
[Bug 732243] Re: Acer Logitech, Inc. Orbicam fails to start working.
giannis, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux
For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Please note, not filing a new report would delay your problem being
addressed as quickly as possible.
Thank you for your understanding.
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https://bugs.launchpad.net/bugs/732243
Title:
Acer Logitech, Inc. Orbicam fails to start working.
Status in “linux” package in Ubuntu:
Incomplete
Status in “linux” package in Fedora:
Unknown
Bug description:
Problem description:
Logitech, Inc. Orbicam (ID 046d:0896) doesn't work with Cheese (green led on cam doesn't light up and no images appear) unless we run Cheese multiple consecutive times. Webcam doesn't work with Skype too (no images and led turned off).
This problem has started when Ubuntu 10.10 was installed (kernel 2.6.35-27-generic - 64 bits). Webcam was working at Ubuntu 10.04 (all kernel versions released until Mar-08 / 2011).
Ubuntu version:
Distributor ID: Ubuntu
Description: Ubuntu 10.10
Release: 10.10
Codename: maverick
Kernel version:
Linux 2.6.35-27-generic #48-Ubuntu SMP Tue Feb 22 20:25:46 UTC 2011 x86_64 GNU/Linux
Steps to reproduce the bug:
(With Cheese)
1. run Cheese - green led on cam doesn't light up and a black screen appears instead of the image.
2. close Cheese and start it again.
3. If the cam still doesn't work, repeat step 2.
(With Skype 2.1.0.81)
1. run Skype (/usr/bin/skype-wrapper)
2. Log in as a valid user.
3. At the main menu, click "Options", and then click the "Video" tab on the left
4. Enable Skype Video. Check the box next to "Enable Skype Video."
5. Open the pull-down menu of devices. Select the device (sometimes it appears as /dev/video0 and sometimes as /dev/video1).
6. Click at the "Test" webcam button.
7. Green led on cam doesn't light up and a black screen appears instead of the image.
Expected results:
Cam led lights up and image appears when Cheese is started.
Cam led lights up and image appears in the web cam test at Skype.
Additional info:
lsusb output:
Bus 005 Device 002: ID 062a:0001 Creative Labs Notebook Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 017: ID 046d:0896 Logitech, Inc. OrbiCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
/var/log/messages when I tried to run Cheese four times and the cam worked only at the last (fourth) attempt:
Mar 9 17:04:26 aspire kernel: [ 6472.857266] usb 1-4: USB disconnect, address 17
Mar 9 17:04:26 aspire kernel: [ 6472.857342] gspca: video0 disconnect
Mar 9 17:04:27 aspire kernel: [ 6474.512285] gspca: set alt 0 err -19
Mar 9 17:04:27 aspire kernel: [ 6474.512294] gspca: usb_submit_urb alt 7 err -19
Mar 9 17:04:28 aspire kernel: [ 6474.790146] usb 1-4: new high speed USB device using ehci_hcd and address 18
Mar 9 17:04:28 aspire kernel: [ 6474.969126] gspca: probing 046d:0896
Mar 9 17:04:28 aspire kernel: [ 6474.969133] vc032x: Sensor POxxxx
Mar 9 17:04:28 aspire kernel: [ 6474.971180] gspca: video1 created
Mar 9 17:04:36 aspire kernel: [ 6482.628464] gspca: video0 released
Mar 9 17:06:51 aspire kernel: [ 6618.082332] usb 1-4: USB disconnect, address 18
Mar 9 17:06:51 aspire kernel: [ 6618.082410] gspca: video1 disconnect
Mar 9 17:06:53 aspire kernel: [ 6619.742700] gspca: set alt 0 err -19
Mar 9 17:06:53 aspire kernel: [ 6619.742710] gspca: usb_submit_urb alt 7 err -19
Mar 9 17:06:53 aspire kernel: [ 6620.020143] usb 1-4: new high speed USB device using ehci_hcd and address 19
Mar 9 17:06:53 aspire kernel: [ 6620.209951] gspca: probing 046d:0896
Mar 9 17:06:53 aspire kernel: [ 6620.209958] vc032x: Sensor POxxxx
Mar 9 17:06:53 aspire kernel: [ 6620.214951] gspca: video0 created
Mar 9 17:07:31 aspire kernel: [ 6657.839792] gspca: video1 released
Mar 9 17:07:44 aspire kernel: [ 6670.992411] usb 1-4: USB disconnect, address 19
Mar 9 17:07:44 aspire kernel: [ 6670.992481] gspca: video0 disconnect
Mar 9 17:07:46 aspire kernel: [ 6672.650173] gspca: set alt 0 err -19
Mar 9 17:07:46 aspire kernel: [ 6672.650183] gspca: usb_submit_urb alt 7 err -19
Mar 9 17:07:46 aspire kernel: [ 6672.932615] usb 1-4: new high speed USB device using ehci_hcd and address 20
Mar 9 17:07:46 aspire kernel: [ 6673.105526] gspca: probing 046d:0896
Mar 9 17:07:46 aspire kernel: [ 6673.105533] vc032x: Sensor POxxxx
Mar 9 17:07:46 aspire kernel: [ 6673.107520] gspca: video1 created
Mar 9 17:07:51 aspire kernel: [ 6678.155567] gspca: video0 released
v4l-info /dev/video0 output
open /dev/video0: No such file or directory
v4l-info /dev/video1 output
### v4l2 device info [/dev/video1] ###
general info
VIDIOC_QUERYCAP
driver : "vc032x"
card : "Camera"
bus_info : "usb-0000:00:1d.7-4"
version : 2.9.0
capabilities : 0x5000001 [VIDEO_CAPTURE,READWRITE,STREAMING]
standards
inputs
VIDIOC_ENUMINPUT(0)
index : 0
name : "vc032x"
type : CAMERA
audioset : 0
tuner : 0
std : 0x0 []
status : 0x0 []
video capture
VIDIOC_ENUM_FMT(0,VIDEO_CAPTURE)
index : 0
type : VIDEO_CAPTURE
flags : 0
description : "YVYU"
pixelformat : 0x55595659 [YVYU]
VIDIOC_G_FMT(VIDEO_CAPTURE)
type : VIDEO_CAPTURE
fmt.pix.width : 640
fmt.pix.height : 480
fmt.pix.pixelformat : 0x55595659 [YVYU]
fmt.pix.field : NONE
fmt.pix.bytesperline : 640
fmt.pix.sizeimage : 614400
fmt.pix.colorspace : SRGB
fmt.pix.priv : 0
controls
VIDIOC_QUERYCTRL(BASE+0)
id : 9963776
type : INTEGER
name : "Brightness"
minimum : 0
maximum : 255
step : 1
default_value : 128
flags : 0
VIDIOC_QUERYCTRL(BASE+1)
id : 9963777
type : INTEGER
name : "Contrast"
minimum : 0
maximum : 255
step : 1
default_value : 127
flags : 0
VIDIOC_QUERYCTRL(BASE+2)
id : 9963778
type : INTEGER
name : "Saturation"
minimum : 1
maximum : 127
step : 1
default_value : 63
flags : 0
### video4linux device info [/dev/video1] ###
general info
VIDIOCGCAP
name : "Camera"
type : 0x1 [CAPTURE]
channels : 1
audios : 0
maxwidth : 640
maxheight : 480
minwidth : 48
minheight : 32
channels
VIDIOCGCHAN(0)
channel : 0
name : "vc032x"
tuners : 0
flags : 0x0 []
type : CAMERA
norm : 0
tuner
ioctl VIDIOCGTUNER: Invalid argument
audio
VIDIOCGAUDIO
audio : 0
volume : 0
bass : 0
treble : 0
picture
VIDIOCGPICT
brightness : 32896
hue : 0
colour : 32247
contrast : 32639
whiteness : 0
depth : 8
palette : unknown
buffer
ioctl VIDIOCGFBUF: Invalid argument
window
VIDIOCGWIN
x : 0
y : 0
width : 640
height : 480
chromakey : 0
flags : 0
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-27-generic 2.6.35-27.48
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic 2.6.35.11
Uname: Linux 2.6.35-27-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: plt 1559 F.... pulseaudio
CRDA: Error: [Errno 2] Arquivo ou diretório não encontrado
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd0340000 irq 45'
Mixer name : 'Realtek ALC883'
Components : 'HDA:10ec0883,10250090,00100002 HDA:14f12bfa,1025007f,00090000'
Controls : 24
Simple ctrls : 14
Date: Wed Mar 9 16:20:58 2011
HibernationDevice: RESUME=UUID=abc37b5b-ac93-4c4a-8cdc-3642bdfe53d5
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Acer Aspire 5630
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic root=UUID=d3a477fe-02d9-47e9-ba3c-2863c5ae61a4 ro quiet splash
ProcEnviron:
LANGUAGE=pt_BR:pt:en
LANG=pt_BR.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
dmi.bios.date: 01/09/2007
dmi.bios.vendor: Acer
dmi.bios.version: V3.33
dmi.board.name: Grapevine
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV3.33:bd01/09/2007:svnAcer:pnAspire5630:pvrV3.33:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5630
dmi.product.version: V3.33
dmi.sys.vendor: Acer
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