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[Bug 1184165] Re: Scanner does not work: Simple scan gives a device busy error

 

Janos G. Komaromi, could you please execute the following at a terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install python-launchpadlib && apport-collect 1184165

** Tags added: kernel-bug-exists-upstream-v3.10-rc3 mb-userspace needs-
kernel-logs needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Scanner does not work: Simple scan gives a device busy error
+ 03f0:1205 Scanner does not work: Simple scan gives a device busy error

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https://bugs.launchpad.net/bugs/1184165

Title:
  03f0:1205 Scanner does not work: Simple scan gives a device busy error

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is a virgin installation of 13.04.

  Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
  but got no answer.

  I have a parallel installation of 12.xx on the same computer, and
  scanner does work. So what is specific about 13.04?

  I have also an old FC-3 installation and the scanner works, using sane
  with xinetd. I notice that 13.04 does not use xinetd. So how is the
  scanner accessed? Whatever it is, it works on 12.xx and does not on
  13.04.

  In terminal mode:

  sane-find-scanner
     found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002

  scanimage -L
     [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
     [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy

  lsusb
     Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
     Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
     Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  Can you please help?

  Thanks,

  Janos

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