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Message #00779
[Bug 1184165] Re: Scanner does not work: Simple scan gives a device busy error
Janos G. Komaromi, could you please execute the following at a terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install python-launchpadlib && apport-collect 1184165
** Tags added: kernel-bug-exists-upstream-v3.10-rc3 mb-userspace needs-
kernel-logs needs-upstream-testing
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Scanner does not work: Simple scan gives a device busy error
+ 03f0:1205 Scanner does not work: Simple scan gives a device busy error
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https://bugs.launchpad.net/bugs/1184165
Title:
03f0:1205 Scanner does not work: Simple scan gives a device busy error
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is a virgin installation of 13.04.
Scanner is not found - reported by Simple scan. I tried Ask Ubuntu,
but got no answer.
I have a parallel installation of 12.xx on the same computer, and
scanner does work. So what is specific about 13.04?
I have also an old FC-3 installation and the scanner works, using sane
with xinetd. I notice that 13.04 does not use xinetd. So how is the
scanner accessed? Whatever it is, it works on 12.xx and does not on
13.04.
In terminal mode:
sane-find-scanner
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002
scanimage -L
[hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12)
[hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy
lsusb
Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Can you please help?
Thanks,
Janos
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