kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Paul Kishimoto, as per
http://www.dell.com/support/troubleshooting/us/en/04/Product/xps-13
-l321x-mlk an update is available for your BIOS (A09). If you update to
this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-a09 needs-upstream-testing regression-
potential

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-usb-v-log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1176810

Title:
  Kernel panic with USB 3.0 mass storage device

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have the following hardware:
  * Dell XPS 13, which has two USB ports—one USB 2.0, one USB 3.0.
  * Sans Digital MS4UM+B (http://www.sansdigital.com/mobilestor/ms4umplusb.html) with four hard disks.

  I am trying to transfer data between two of the disks in the
  enclosure, using dd.

  When I connect the enclosure to the USB 2.0 port, dmesg contains:
  [  892.056502] usb 3-1: new high-speed USB device number 3 using xhci_hcd
  [  892.073556] usb 3-1: New USB device found, idVendor=152d, idProduct=0551
  [  892.073567] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
  [  892.073573] usb 3-1: Product: USB to ATA/ATAPI Bridge
  [  892.073578] usb 3-1: Manufacturer: JMicron
  [  892.073582] usb 3-1: SerialNumber: DCA1861915FF
  …and I can transfer hundreds of gigabytes without issue, at USB 2.0 speeds (20 MB/s). 

  When I connect the enclosure to the USB 3.0 port, dmesg contains:
  [  658.873399] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
  [  658.890861] usb 4-2: New USB device found, idVendor=152d, idProduct=0551
  [  658.890872] usb 4-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5
  [  658.890878] usb 4-2: Product: USB to ATA/ATAPI Bridge
  [  658.890883] usb 4-2: Manufacturer: JMicron
  [  658.890887] usb 4-2: SerialNumber: DCA1861915FF
  …and I invariably experience a kernel panic shortly after data transfer begins. I attach two screenshots. If I can manage to probe dd (sudo killall --signal USR1 dd), the transfer appears to be going at USB 3.0 speeds.

  The enclosure was not powered on when I ran 'ubuntu-bug linux' to
  report this, so I'll attach another dmesg showing the device being
  attached to first the USB 3.0, then the USB 2.0 port.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-19-generic 3.8.0-19.30
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  khaeru     2007 F.... pulseaudio
  Date: Mon May  6 17:07:07 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=8a50cb18-6d85-4607-b7ee-b8ce7cace6d5
  InstallationDate: Installed on 2012-10-29 (188 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Dell System XPS L322X
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=f35cf80b-a6d6-4554-9c13-4d9cba6f8c03 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-25 (10 days ago)
  dmi.bios.date: 09/17/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 085VR5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/17/2012:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn085VR5:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.

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