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[Bug 1173741] Re: Touchpad stops responding after a while

 

Petteri P, could you please provide the computer model (ex. HP ENVY
14-3001xx SPECTRE Notebook PC) as noted on the sticker?

** Tags added: needs-upstream-testing regression-potential

** Tags added: needs-computer-model

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1173741

Title:
  Touchpad stops responding after a while

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad stops working shortly after logging in. This happens e.g when
  I start Firefox and type something for example in the search box and
  hit enter. When on the search results page the touchpad is not
  responding anymore.

  If I plug in an external USB mouse I can continue working although
  touchpad is not functioning.

  In my startup application I have the following line:
  syndaemon -i 1 -d

  If I disable this then the problem disapppears (I am almost sure). But
  it gets really tough to type if the touchpad is active as the pointer
  jumps all over.

  petteri@ENVY14:~$ uname -a
  Linux ENVY14 3.2.0-40-generic #64-Ubuntu SMP Mon Mar 25 21:22:10 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

  petteri@ENVY14:~$ cat /proc/version_signature
  Ubuntu 3.2.0-40.64-generic 3.2.40

  The following produced an error, but log is however attached.
  petteri@ENVY14:~$ sudo lspci -vnvn > lspci-vnvn.log
  pcilib: sysfs_read_vpd: read failed: Connection timed out

  I have available the Xorg log file and evtest files as described in
  https://wiki.ubuntu.com/DebuggingTouchpadDetection if needed.

  My first bug report, please let me know if something obvious is missing.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.2
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  petteri    1869 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc9700000 irq 55'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d7605,103c3385,00100105 HDA:80862805,80860101,00100000'
     Controls      : 28
     Simple ctrls  : 11
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=ae9f11c3-9db5-4071-a166-6af2b3c75818
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Hewlett-Packard HP ENVY14 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-40-generic root=UUID=ffa53100-3c0a-4af7-8e04-fb41c1897373 ro quiet splash acpi_backlight=vendor acpi_osi=Linux vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-40.64-generic 3.2.40
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-40-generic N/A
   linux-backports-modules-3.2.0-40-generic  N/A
   linux-firmware                            1.79.4
  StagingDrivers: mei
  Tags:  precise running-unity staging
  Uname: Linux 3.2.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.0A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3385
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 93.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0A:bd12/21/2011:svnHewlett-Packard:pnHPENVY14NotebookPC:pvr05A7200000200000000000000:rvnHewlett-Packard:rn3385:rvrKBCVersion93.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY14 Notebook PC
  dmi.product.version: 05A7200000200000000000000
  dmi.sys.vendor: Hewlett-Packard

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