← Back to team overview

kernel-packages team mailing list archive

[Bug 881593] Re: Hardware temperature hazardously hot

 

I neglected to mention that to use the new power management feature on R700 and newer hardware (other than APUs) requires installation of the latest AMD graphics microcode (ucode) files to /lib/firmware/radeon
These are available at http://people.freedesktop.org/~agd5f/radeon_ucode/
Get the version ending in "smc".

R700 basically means Radeon HD 4000 series and newer. However note that
according to Wikipedia and
http://xorg.freedesktop.org/wiki/RadeonFeature/#index5h2 the Mobility
Radeon HD 4225/4250 is a RV620 chip, so anyone with one of those
shouldn't need the updated firmware files.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/881593

Title:
  Hardware temperature hazardously hot

Status in “linux” package in Ubuntu:
  Fix Committed

Bug description:
  Parts of the notebook computer become painfully hot to the touch while
  running Ubuntu, and the fan is not running.  When I boot back to OS X,
  the fan kicks in and runs until the computer returns to being cool to
  the touch.  What metrics do I need to collect to help fix the problem?

  There seem to be two problems, one is that the hardware near the
  screen (GPU?) getting WAY too hot, another is that the fan is not
  turning on when the hardware gets too hot.

  This is the recent ubuntu:
  $ lsb_release -rd
  Description: Ubuntu 11.10
  Release: 11.10

  This affects the lifespan of the computer and it could conceivably be used to burn out and destroy the hardware very early.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lars       1778 F.... pulseaudio
   /dev/snd/controlC0:  lars       1778 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xb0900000 irq 47'
     Mixer name	: 'Cirrus Logic CS4206'
     Components	: 'HDA:10134206,106b1d00,00100301'
     Controls      : 22
     Simple ctrls  : 13
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xb0840000 irq 48'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  DistroRelease: Ubuntu 11.10
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64+mac (20111012)
  MachineType: Apple Inc. MacBookPro8,2
  Package: linux (not installed)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4c671a71-6a28-491e-9b3d-7ed360f27405 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Tags:  oneiric running-unity
  Uname: Linux 3.0.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 09/09/11
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP81.88Z.0047.B1E.1109091244
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-94245A3940C91C80
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro8,2
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-94245A3940C91C80
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP81.88Z.0047.B1E.1109091244:bd09/09/11:svnAppleInc.:pnMacBookPro8,2:pvr1.0:rvnAppleInc.:rnMac-94245A3940C91C80:rvrMacBookPro8,2:cvnAppleInc.:ct10:cvrMac-94245A3940C91C80:
  dmi.product.name: MacBookPro8,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lars       1778 F.... pulseaudio
   /dev/snd/controlC0:  lars       1778 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xb0900000 irq 47'
     Mixer name	: 'Cirrus Logic CS4206'
     Components	: 'HDA:10134206,106b1d00,00100301'
     Controls      : 22
     Simple ctrls  : 13
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xb0840000 irq 48'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  DistroRelease: Ubuntu 11.10
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64+mac (20111012)
  MachineType: Apple Inc. MacBookPro8,2
  Package: linux (not installed)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=4c671a71-6a28-491e-9b3d-7ed360f27405 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Tags:  oneiric running-unity
  Uname: Linux 3.0.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 09/09/11
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP81.88Z.0047.B1E.1109091244
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-94245A3940C91C80
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro8,2
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-94245A3940C91C80
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP81.88Z.0047.B1E.1109091244:bd09/09/11:svnAppleInc.:pnMacBookPro8,2:pvr1.0:rvnAppleInc.:rnMac-94245A3940C91C80:rvrMacBookPro8,2:cvnAppleInc.:ct10:cvrMac-94245A3940C91C80:
  dmi.product.name: MacBookPro8,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/881593/+subscriptions