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[Bug 1176126] Re: webcam "Microsoft LifeCam NX-3000" not detected

 

Jürgen Liebmann, as per
http://global.shuttle.com/products/productsDownload?productId=1409 an
update is available for your BIOS (SH55JSCG.107). If you update to this,
does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9 needs-upstream-testing

** Tags added: bios-outdated-sh55jscg.107

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- webcam "Microsoft LifeCam NX-3000" not detected
+ 045e:0721 Microsoft LifeCam NX-3000 not detected

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https://bugs.launchpad.net/bugs/1176126

Title:
  045e:0721 Microsoft LifeCam NX-3000 not detected

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Since upgrate from quantal to raring I have the a problem with the webcam "Microsoft LifeCam NX-3000". The webcam doesn't work.
  In /var/log/syslog I can see:

  May  3 07:46:44 master kernel: [   61.441466] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:46:44 master kernel: [   61.441923] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:46:44 master kernel: [   61.442272] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
  May  3 07:46:44 master kernel: [   61.442275] uvcvideo: Failed to initialize the device (-5).
  May  3 07:46:44 master kernel: [   61.442350] usbcore: registered new interface driver uvcvideo
  May  3 07:46:44 master kernel: [   61.442352] USB Video Class driver (1.1.1)

  The kernel is the actual kernel of raring (3.8.0-19-generic, package
  linux - 3.8.0-19.30).

  But when I boot raring with kernel 3.5.0-27 (last kernel from quantal)
  the webcam it works fine:

  May  3 07:39:36 master kernel: [  370.964836] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:39:36 master kernel: [  370.965309] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:39:36 master kernel: [  370.966042] input: Microsoft LifeCam NX-3000 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/input/input15
  May  3 07:39:36 master kernel: [  370.966208] usbcore: registered new interface driver uvcvideo
  May  3 07:39:36 master kernel: [  370.966212] USB Video Class driver (1.1.1)

  It's probably the same problem as bug #1168430 ?
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  liebmann   2988 F.... pulseaudio
   /dev/snd/controlC0:  liebmann   2988 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2011-05-13 (722 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Shuttle Inc. SH55J
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=/dev/sda1 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-25 (8 days ago)
  UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare users
  dmi.bios.date: 06/18/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: SH55J
  dmi.board.vendor: Shuttle Inc.
  dmi.board.version: V10
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/18/2010:svnShuttleInc.:pnSH55J:pvrV10:rvnShuttleInc.:rnSH55J:rvrV10:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SH55J
  dmi.product.version: V10
  dmi.sys.vendor: Shuttle Inc.

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