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[Bug 1162968] Re: Ubuntu 12.04 completely freezes

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1162968

Title:
  Ubuntu 12.04 completely freezes

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I'm using Ubuntu 12.04 64bit. At random times everything freezes,
  including the mouse and the keyboard. I cannot open any other ttys
  (Ctrl+Alt+F1-F6). My computer uses UEFI and so when I tried to run
  memtest86 I got the error message error: unknown command 'linux16',
  but I suspect that this is an unrelated issue to the freezing. I have
  sshd in to the computer and run "sudo cat /proc/kmsg", but no error
  messages appeared and the terminal froze - nothing happened when I
  pressed Ctrl+C.

  My computer has an Intel 15-3219M 2.5GHz CPU and 6GB RAM. I have an
  Intel HD Graphics 4000 integrated GPU. My computer is a Dell Inspiron
  and I also run Windows 8.

  Many thanks
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: Cirrus Analog [Cirrus Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  admin      9535 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d00000 irq 44'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10134213,10280555,00100100 HDA:80862806,80860101,00100000'
     Controls      : 16
     Simple ctrls  : 7
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=992be204-565b-4ff4-b389-cb5ef1344786
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Inspiron 3520
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic root=UUID=9ac6bbc9-ef2f-4097-870a-ad0207ba6b70 ro quiet splash
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-39-generic N/A
   linux-backports-modules-3.2.0-39-generic  N/A
   linux-firmware                            1.79.1
  StagingDrivers: mei zram
  Tags:  precise running-unity staging
  Uname: Linux 3.2.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm lpadmin sambashare sudo
  dmi.bios.date: 08/15/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 09W8K3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd08/15/2012:svnDellInc.:pnInspiron3520:pvrNotSpecified:rvnDellInc.:rn09W8K3:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3520
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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