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Re: [Bug 1206614] Re: [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Jean-Baptiste Camps <jbcamps@xxxxxxxxxxx>
Date: Wed, 31 Jul 2013 12:30:39 -0000
Reply-to: Bug 1206614 <1206614@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Thanks for your answer. There does not seem to be any sticker on the computer, and I won't have access to the warranty for a few days. The BIOS gives product number D2G27EA#ABF.
I must add that hibernate seemed to work on 12.04 (as well as UEFI secure boot, but it apparently stopped being able to boot with it since 12.10 onwards). 

> Date: Wed, 31 Jul 2013 11:32:45 +0000
> From: christopher.m.penalver@xxxxxxxxx
> To: jbcamps@xxxxxxxxxxx
> Subject: [Bug 1206614] Re: [Hewlett-Packard HP ENVY m6 Notebook PC] late	resume failure
> 
> Jean-Baptiste Camps, could you please provide the computer model
> directly from the sticker (ex. HP ENVY m6-1205dx Notebook PC)?
> 
> ** Tags added: needs-full-computer-model needs-upstream-testing
> regression-potential
> 
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1206614
> 
> Title:
>   [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure
> 
> Status in “linux” package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   Tests with pm-hibernate fail most of the time (power does not stop),
>   yet work from time to time. Moreover, the modification to
>   /etc/polkit-1/localauthority/50-local.d/com.ubuntu.enable-
>   hibernate.pkla to make hibernation appear in the gnome menu did not
>   succeed.
> 
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 13.10
>   Package: linux-image-3.10.0-6-generic 3.10.0-6.17
>   ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
>   Uname: Linux 3.10.0-6-generic x86_64
>   Annotation: This occured during a previous hibernate and prevented it from resuming properly.  The resume processing hung very near the end and will have appeared to have completed normally.
>   ApportVersion: 2.11-0ubuntu1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  jbc        2051 F.... pulseaudio
>   Date: Tue Jul 30 19:40:18 2013
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: late resume
>   HibernationDevice: RESUME=UUID=f068ddc5-e9f2-401f-b1a3-40a36380787a
>   InstallationDate: Installed on 2013-07-18 (12 days ago)
>   InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
>   InterpreterPath: /usr/bin/python3.3
>   MachineType: Hewlett-Packard HP ENVY m6 Notebook PC
>   MarkForUpload: True
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB:
>    0 inteldrmfb
>    1 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=4c0df012-5c8a-4962-b327-461b8aa4a1fe ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.10.0-6-generic N/A
>    linux-backports-modules-3.10.0-6-generic  N/A
>    linux-firmware                            1.112
>   RfKill:
>    0: phy0: Wireless LAN
>    	Soft blocked: no
>    	Hard blocked: no
>   SourcePackage: linux
>   Title: [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure
>   UpgradeStatus: Upgraded to saucy on 2013-07-29 (1 days ago)
>   UserGroups:
>    
>   dmi.bios.date: 10/25/2012
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.22
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 18A5
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 73.50
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias: dmi:bvnInsyde:bvrF.22:bd10/25/2012:svnHewlett-Packard:pnHPENVYm6NotebookPC:pvr088A120000305910000620100:rvnHewlett-Packard:rn18A5:rvr73.50:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP ENVY m6 Notebook PC
>   dmi.product.version: 088A120000305910000620100
>   dmi.sys.vendor: Hewlett-Packard
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1206614/+subscriptions

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https://bugs.launchpad.net/bugs/1206614

Title:
  [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Tests with pm-hibernate fail most of the time (power does not stop),
  yet work from time to time. Moreover, the modification to
  /etc/polkit-1/localauthority/50-local.d/com.ubuntu.enable-
  hibernate.pkla to make hibernation appear in the gnome menu did not
  succeed.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.10.0-6-generic 3.10.0-6.17
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  Uname: Linux 3.10.0-6-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.  The resume processing hung very near the end and will have appeared to have completed normally.
  ApportVersion: 2.11-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jbc        2051 F.... pulseaudio
  Date: Tue Jul 30 19:40:18 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: late resume
  HibernationDevice: RESUME=UUID=f068ddc5-e9f2-401f-b1a3-40a36380787a
  InstallationDate: Installed on 2013-07-18 (12 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP ENVY m6 Notebook PC
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=4c0df012-5c8a-4962-b327-461b8aa4a1fe ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.112
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure
  UpgradeStatus: Upgraded to saucy on 2013-07-29 (1 days ago)
  UserGroups:
   
  dmi.bios.date: 10/25/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 18A5
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 73.50
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd10/25/2012:svnHewlett-Packard:pnHPENVYm6NotebookPC:pvr088A120000305910000620100:rvnHewlett-Packard:rn18A5:rvr73.50:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY m6 Notebook PC
  dmi.product.version: 088A120000305910000620100
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
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References

[Bug 1206614] [NEW] [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure
From: Jean-Baptiste Camps, 2013-07-30
[Bug 1206614] Re: [Hewlett-Packard HP ENVY m6 Notebook PC] late resume failure
From: Christopher M. Penalver, 2013-07-31