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[Bug 1206282] Re: [Samsung Series 9 NP900X4C-A02PT] Black screen at login

 

mmalmeida, thank you for providing the requested information. As Samsung
does not display the current BIOS in an obvious manner, as per
http://www.samsung.com/pt/support/model/NP900X4C-A02PT-downloads an
update may be available for your BIOS. If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1206282

Title:
  [Samsung Series 9 NP900X4C-A02PT] Black screen at login

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When booting, the UI won't load. Instead, the system will display a
  black screen and a working mouse cursor.

  If I ctl+alt+f5, it will display the shell login and I can login. UI
  will load if I restart the lightdm service.

  If I boot in 3.8.0-25 the system will boot correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  miguel     2846 F.... pulseaudio
  Date: Mon Jul 29 22:36:44 2013
  HibernationDevice: RESUME=UUID=ecb29cc9-8479-4343-a2a9-790ce4e24ebb
  InstallationDate: Installed on 2012-12-27 (214 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=01aa4564-94b9-48d0-8b5c-3eb52d713746 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-06-01 (58 days ago)
  dmi.bios.date: 09/19/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P02ABK
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP900X4C-A02PT
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP02ABK:bd09/19/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X4C-A02PT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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