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Message #02946
[Bug 1206282] Re: [Samsung Series 9 NP900X4C-A02PT] Black screen at login
mmalmeida, thank you for providing the requested information. As Samsung
does not display the current BIOS in an obvious manner, as per
http://www.samsung.com/pt/support/model/NP900X4C-A02PT-downloads an
update may be available for your BIOS. If you update to this, does it
change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
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https://bugs.launchpad.net/bugs/1206282
Title:
[Samsung Series 9 NP900X4C-A02PT] Black screen at login
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When booting, the UI won't load. Instead, the system will display a
black screen and a working mouse cursor.
If I ctl+alt+f5, it will display the shell login and I can login. UI
will load if I restart the lightdm service.
If I boot in 3.8.0-25 the system will boot correctly.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: miguel 2846 F.... pulseaudio
Date: Mon Jul 29 22:36:44 2013
HibernationDevice: RESUME=UUID=ecb29cc9-8479-4343-a2a9-790ce4e24ebb
InstallationDate: Installed on 2012-12-27 (214 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=01aa4564-94b9-48d0-8b5c-3eb52d713746 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2013-06-01 (58 days ago)
dmi.bios.date: 09/19/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P02ABK
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP900X4C-A02PT
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP02ABK:bd09/19/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X4C-A02PT:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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