← Back to team overview

kernel-packages team mailing list archive

[Bug 1207222] Re: usb modem not working

 

jo, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145436&prodTypeId=321957&prodSeriesId=4145435&swLang=13&taskId=135&swEnvOID=2020#120
an update is available for your BIOS (F.21). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-f.21 needs-upstream-testing needs-usb-log
regression-release

** Summary changed:

- usb modem not working
+ 19d2:fff5 usb modem not working

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1207222

Title:
  19d2:fff5 usb modem not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  i use zte usb dongle for dialup networking, it was working without
  installing driver till  13.04, while upgrading to 13.10 it stopped
  showing up in network manager. searching for solutions i found it is a
  kernel problem hence i am reporting here

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.10.0-6-generic 3.10.0-6.17
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  Uname: Linux 3.10.0-6-generic i686
  ApportVersion: 2.11-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  j0053      2892 F.... pulseaudio
  Date: Thu Aug  1 19:26:02 2013
  HibernationDevice: RESUME=UUID=9e1631d5-32fb-4d88-bbc4-21ac09ad0ac3
  InstallationDate: Installed on 2012-03-24 (494 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120324)
  MachineType: Hewlett-Packard HP ProBook 4420s
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=8a691df1-94b5-42e2-9bc9-58195c3ca7ac ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.112
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-07-18 (14 days ago)
  dmi.bios.date: 06/29/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68AHH Ver. F.09
  dmi.board.name: 1423
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 53.1D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68AHHVer.F.09:bd06/29/2010:svnHewlett-Packard:pnHPProBook4420s:pvr:rvnHewlett-Packard:rn1423:rvrKBCVersion53.1D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4420s
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1207222/+subscriptions


References