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Message #03086
[Bug 1207222] Re: usb modem not working
jo, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145436&prodTypeId=321957&prodSeriesId=4145435&swLang=13&taskId=135&swEnvOID=2020#120
an update is available for your BIOS (F.21). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Tags added: bios-outdated-f.21 needs-upstream-testing needs-usb-log
regression-release
** Summary changed:
- usb modem not working
+ 19d2:fff5 usb modem not working
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1207222
Title:
19d2:fff5 usb modem not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
i use zte usb dongle for dialup networking, it was working without
installing driver till 13.04, while upgrading to 13.10 it stopped
showing up in network manager. searching for solutions i found it is a
kernel problem hence i am reporting here
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-6-generic 3.10.0-6.17
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
Uname: Linux 3.10.0-6-generic i686
ApportVersion: 2.11-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: j0053 2892 F.... pulseaudio
Date: Thu Aug 1 19:26:02 2013
HibernationDevice: RESUME=UUID=9e1631d5-32fb-4d88-bbc4-21ac09ad0ac3
InstallationDate: Installed on 2012-03-24 (494 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120324)
MachineType: Hewlett-Packard HP ProBook 4420s
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=8a691df1-94b5-42e2-9bc9-58195c3ca7ac ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.10.0-6-generic N/A
linux-backports-modules-3.10.0-6-generic N/A
linux-firmware 1.112
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-07-18 (14 days ago)
dmi.bios.date: 06/29/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AHH Ver. F.09
dmi.board.name: 1423
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 53.1D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AHHVer.F.09:bd06/29/2010:svnHewlett-Packard:pnHPProBook4420s:pvr:rvnHewlett-Packard:rn1423:rvrKBCVersion53.1D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4420s
dmi.sys.vendor: Hewlett-Packard
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