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[Bug 1206900] Re: Kernel crash with Logitech K760 Bluetooth keyboard

 

Chas. Owens, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4132190&prodTypeId=12454&prodSeriesId=4132189&swLang=13&taskId=135&swEnvOID=4059#120
an update is available for your BIOS (6.18). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Kernel crash with Logitech K760 Bluetooth keyboard
+ 046d:c52f [HP Elite 7100 Microtower PC] Kernel crash with Logitech K760 Bluetooth keyboard

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https://bugs.launchpad.net/bugs/1206900

Title:
  046d:c52f [HP Elite 7100 Microtower PC] Kernel crash with Logitech
  K760 Bluetooth keyboard

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a Logitech K760 Bluetooth keyboard.  This keyboard has three
  buttons that allow you to connect to three different machines via
  Bluetooth.  I have button three mapped to my Ubuntu box.  When I hit
  button one and then quickly hit button three, the kernel crashes.  If
  I wait a long period of time, it does not crash.  The logs (see end
  for full trace) seem to indicate that there is a problem with the
  kernel trying to create file that already exists:

      sysfs: cannot create duplicate filename
  '/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/bluetooth/hci0/hci0:21'

  I assume this is happening because the kernel has yet to clean up
  after the disconnection before the device tries to reconnect.  My
  current workaround is to wait a while before hitting button 3 when I
  accidentally hit button 1.  It would be nice if I reduce the timeout
  before the kernel cleans up the after the device to shorten the period
  of time I have to wait.

  Here I have hit button 1 and waited a few seconds:

      Jul 31 07:25:01 LD-cowens kernel: [  199.114124] power_supply hid-00:1f:20:3d:cf:09-battery: driver failed to report `capacity' property: -5
      Jul 31 07:25:06 LD-cowens kernel: [  204.105779] power_supply hid-00:1f:20:3d:cf:09-battery: driver failed to report `capacity' property: -5

  Then I hit button 3:

      Jul 31 07:25:31 LD-cowens kernel: [  229.279867] hid-generic 0005:046D:B316.0006: unknown main item tag 0x0
      Jul 31 07:25:31 LD-cowens kernel: [  229.293875] input: Logitech K760 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/bluetooth/hci0/hci0:21/input16
      Jul 31 07:25:31 LD-cowens kernel: [  229.294115] hid-generic 0005:046D:B316.0006: input,hidraw4: BLUETOOTH HID v1.1b Keyboard [Logitech K760] on 00:02:72:dd:e9:e1

  Hit button 1 and wait a few seconds:

      Jul 31 07:25:47 LD-cowens kernel: [  244.558409] power_supply hid-00:1f:20:3d:cf:09-battery: driver failed to report `capacity' property: -5
      Jul 31 07:25:52 LD-cowens kernel: [  249.550056] power_supply hid-00:1f:20:3d:cf:09-battery: driver failed to report `capacity' property: -5

  Hit button 3:

      Jul 31 07:26:15 LD-cowens kernel: [  272.731818] hid-generic 0005:046D:B316.0007: unknown main item tag 0x0
      Jul 31 07:26:15 LD-cowens kernel: [  272.770990] input: Logitech K760 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/bluetooth/hci0/hci0:21/input17
      Jul 31 07:26:15 LD-cowens kernel: [  272.771187] hid-generic 0005:046D:B316.0007: input,hidraw4: BLUETOOTH HID v1.1b Keyboard [Logitech K760] on 00:02:72:dd:e9:e1

  Hit button 1 and then button 3 without waiting long:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1206900/+attachment/3759322/+files/crashlog

  ---
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cowens     1923 F.... pulseaudio
   /dev/snd/controlC0:  cowens     1923 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=f8b6484e-0229-4260-b9a1-5016d0a11cc5
  InstallationDate: Installed on 2013-07-12 (18 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Hewlett-Packard HP Elite 7100 Microtower PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=c90bacae-dd12-4683-9daf-94380f539408 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  Tags:  raring
  Uname: Linux 3.8.0-27-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/03/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.13
  dmi.board.name: 2A9Ch
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: MXL0150LB0
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.13:bd03/03/2010:svnHewlett-Packard:pnHPElite7100MicrotowerPC:pvrxxx0204GRxxxxxxxx0:rvnMSI:rn2A9Ch:rvr1.0:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP Elite 7100 Microtower PC
  dmi.product.version: xxx0204GRxxxxxxxx0
  dmi.sys.vendor: Hewlett-Packard

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