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[Bug 1173107] Re: Asus N56VZ fn Keys.

 

Alfredo Marchini, as per
http://www.asus.com/Notebooks_Ultrabooks/N56VZ/#support_Download_8 an
update is available for your BIOS (2.17). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Description changed:

  I have just finishing executed do-release-upgrade from 12.10 to 13.04 amd64 on my notebook asus n56vz.
  In older release all fn keys worked fine except the fn+F5 and fn+F6 (the lcd brightness).
  After the upgraded works only the fn+f1 (suspend), fn+f5,f6 (brighness), fn+f10,f11,f12 (volume) and nothing else more.
  doing lsmod I find asus_wmi correctly loaded.
- --- 
+ ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  alfredo    2563 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  alfredo    2563 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=d03440a5-6014-4b16-bd94-82a413bbfb53
  InstallationDate: Installed on 2013-04-02 (23 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. N56VZ
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=d4aa775a-613b-448a-8264-5fcbecbbe7fc ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-19-generic N/A
-  linux-backports-modules-3.8.0-19-generic  N/A
-  linux-firmware                            1.106
+  linux-restricted-modules-3.8.0-19-generic N/A
+  linux-backports-modules-3.8.0-19-generic  N/A
+  linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-26 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VZ.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VZ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VZ.216:bd12/06/2012:svnASUSTeKCOMPUTERINC.:pnN56VZ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VZ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VZ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
- --- 
- ApportVersion: 2.9.2-0ubuntu8
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  alfredo    2563 F.... pulseaudio
- DistroRelease: Ubuntu 13.04
- HibernationDevice: RESUME=UUID=d03440a5-6014-4b16-bd94-82a413bbfb53
- InstallationDate: Installed on 2013-04-02 (23 days ago)
- InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
- MachineType: ASUSTeK COMPUTER INC. N56VZ
- MarkForUpload: True
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=d4aa775a-613b-448a-8264-5fcbecbbe7fc ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
- RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-19-generic N/A
-  linux-backports-modules-3.8.0-19-generic  N/A
-  linux-firmware                            1.106
- Tags:  raring
- Uname: Linux 3.8.0-19-generic x86_64
- UpgradeStatus: Upgraded to raring on 2013-04-26 (0 days ago)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
- dmi.bios.date: 12/06/2012
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: N56VZ.216
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: N56VZ
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VZ.216:bd12/06/2012:svnASUSTeKCOMPUTERINC.:pnN56VZ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VZ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: N56VZ
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment removed: "info.zip"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654398/+files/info.zip

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654424/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654425/+files/BootDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654426/+files/CRDA.txt

** Attachment removed: "HookError_cloud_archive.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654428/+files/HookError_cloud_archive.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654429/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654430/+files/Lspci.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173107/+attachment/3654427/+files/CurrentDmesg.txt

** Tags removed: kernel-bug-exists-upstream
** Tags added: needs-upstream-testing

** Tags added: bios-outdated-217

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Asus N56VZ fn Keys.
+ [Asus N56VZ] fn+F7 doesn't work

** Summary changed:

- [Asus N56VZ] fn+F7 doesn't work
+ [Asus N56VZ] fn+F2 doesn't work

** Description changed:

- I have just finishing executed do-release-upgrade from 12.10 to 13.04 amd64 on my notebook asus n56vz.
- In older release all fn keys worked fine except the fn+F5 and fn+F6 (the lcd brightness).
- After the upgraded works only the fn+f1 (suspend), fn+f5,f6 (brighness), fn+f10,f11,f12 (volume) and nothing else more.
- doing lsmod I find asus_wmi correctly loaded.
+ I have just finishing executed do-release-upgrade from 12.10 to 13.04 amd64 on my notebook asus n56vz and fn+F2 doesn't work. doing lsmod I find asus_wmi correctly loaded.
  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alfredo    2563 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=d03440a5-6014-4b16-bd94-82a413bbfb53
  InstallationDate: Installed on 2013-04-02 (23 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. N56VZ
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=d4aa775a-613b-448a-8264-5fcbecbbe7fc ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-26 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VZ.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VZ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VZ.216:bd12/06/2012:svnASUSTeKCOMPUTERINC.:pnN56VZ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VZ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VZ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
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https://bugs.launchpad.net/bugs/1173107

Title:
  [Asus N56VZ] fn+F2 doesn't work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have just finishing executed do-release-upgrade from 12.10 to 13.04 amd64 on my notebook asus n56vz and fn+F2 doesn't work. doing lsmod I find asus_wmi correctly loaded.
  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alfredo    2563 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=d03440a5-6014-4b16-bd94-82a413bbfb53
  InstallationDate: Installed on 2013-04-02 (23 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. N56VZ
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=d4aa775a-613b-448a-8264-5fcbecbbe7fc ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-26 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VZ.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VZ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VZ.216:bd12/06/2012:svnASUSTeKCOMPUTERINC.:pnN56VZ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VZ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VZ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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