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[Bug 1163497] Re: ETPS/2 Elantech Touchpad doesn't work at all in Packard bell EasyNote TS

 

jffg04, as per http://www.packardbell.co.uk/pb/en/GB/content/download an
update is available for your BIOS (1.21). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-v1.21

** Summary changed:

- ETPS/2 Elantech Touchpad doesn't work at all in Packard bell EasyNote TS 
+ [Packard Bell EasyNote EN TS44HR] ETPS/2 Elantech Touchpad doesn't work at all

** Tags added: kernel-bug-exists-upstream-v3.9-rc5 needs-upstream-
testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1163497

Title:
  [Packard Bell EasyNote EN TS44HR] ETPS/2 Elantech Touchpad doesn't
  work at all

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad doesn't work at all (No response from the Touchpad)
  After the kernel upgrade touchpad doesn't work at all

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-39-generic 3.2.0-39.62
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39
  Uname: Linux 3.2.0-39-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kafeu      1889 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xd1a00000 irq 44'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,10250511,00100100 HDA:80862805,80860101,00100000'
     Controls      : 27
     Simple ctrls  : 13
  Date: Tue Apr  2 20:11:02 2013
  HibernationDevice: RESUME=UUID=52aacfdf-8f97-4edc-bf65-6bbbd018563e
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Packard Bell EasyNote TS44HR
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic root=UUID=d3d967dd-f9aa-4423-937a-8bbeb1f08eaa ro quiet splash pcie_aspm=force vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-39-generic N/A
   linux-backports-modules-3.2.0-39-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/07/2011
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.15
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV50_HR
  dmi.board.vendor: Packard Bell
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.15
  dmi.modalias: dmi:bvnPackardBell:bvrV1.15:bd10/07/2011:svnPackardBell:pnEasyNoteTS44HR:pvrV1.15:rvnPackardBell:rnSJV50_HR:rvrBaseBoardVersion:cvnPackardBell:ct10:cvrV1.15:
  dmi.product.name: EasyNote TS44HR
  dmi.product.version: V1.15
  dmi.sys.vendor: Packard Bell

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