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[Bug 1162581] Re: [Gateway NE46R] CardReader not recognized

 

omvsj, as per
http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=4290
an update is available for your BIOS (1.24). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Summary changed:

- CardReader not recognized Gateway NE46R06m
+ [Gateway NE46R] CardReader not recognized

** Tags added: bios-outdated-1.24 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1162581

Title:
  [Gateway NE46R] CardReader not recognized

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  It should be plug'n'play.

  1) Insert an SD Card in the slot
  2) Nothing happend. Card does not show in default Disk administration utility neither GParted

  Thanks in advance

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-39-generic 3.2.0-39.62
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39
  Uname: Linux 3.2.0-39-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lucy       1891 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lucy       1891 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0x90700000 irq 44'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0269,10250702,00100100 HDA:80862806,10250702,00100000'
     Controls      : 26
     Simple ctrls  : 12
  Date: Sun Mar 31 14:28:57 2013
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=96bf2822-6a84-49ce-9fbe-571f0417be9f
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 003: ID 1bcf:2c18 Sunplus Innovation Technology Inc.
  MachineType: Gateway NE46R
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=es_MX:es
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_MX.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic root=UUID=daaf37b5-a079-4be1-93d1-be3c7d9c042d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-39-generic N/A
   linux-backports-modules-3.2.0-39-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  StagingDrivers: mei zram
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.17
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG40_HC
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.17:bd04/25/2012:svnGateway:pnNE46R:pvrV1.17:rvnGateway:rnEG40_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: NE46R
  dmi.product.version: V1.17
  dmi.sys.vendor: Gateway

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