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[Bug 1162313] Re: Touch pad Doesn't recognise buttons as separate from touch surface

 

Niall Brown, as per http://us.acer.com/ac/en/US/content/drivers an
update is available for your BIOS (1.22). If you update to this, does it
change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-1.22 needs-upstream-testing regression-
potential

** Summary changed:

- Touch pad Doesn't recognise buttons as separate from touch surface
+ [Acer Aspire V5-571] Touch pad Doesn't recognise buttons as separate from touch surface

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1162313

Title:
  [Acer Aspire V5-571] Touch pad Doesn't recognise buttons as separate
  from touch surface

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Note that this  is advertised as a multi-touch pad.  However, using
  two fingers stops the mouse movement.  This report is not referring
  the absence of muli-touch.  It is referring to a problem with regular
  touchpad usage caused by this problem.

  Problem:
  The touch pad includes a touch surface and buttons (beneath) all on one touch surface.  The entire touch surface can be depressed to click the mouse.  The buttons are an extension of the surface and can also be depressed to click the mouse.  They are separated into right and left areas.  The buttons are functioning for left and right clicks, however, the software is not differentiating between the buttons and the touch surface for pointer movement.  Sliding your finger on the buttons results in the pointer moving on screen.  Therefore, when resting your finger on the left or right mouse button (as when preparing to highlight text) you cannot use your other finger to move the pointer because the dual input causes the pointer to stop.

  What I expected to happen:
  The Touch pad should allow you to rest your finger (without depressing) on the right mouse button while still being able to move the mouse pointer.

  Laptop Specs:
  Device Acer Aspire-V5 571-6467
  Mem: 8Gig
  Processor: Intel® Core™ i3-2367M CPU @ 1.40GHz × 4
  Graphics: Intel
  OS: Ubunt 12.12 64-Bit (Dual Boot with windows 7)

  I have never reported a bug.   Suggestions welcome.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-26-generic 3.5.0-26.42
  ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  niallabrown   1593 F.... pulseaudio
  Date: Sat Mar 30 14:29:20 2013
  HibernationDevice: RESUME=UUID=869bd9ee-7a38-4318-b10e-0323c499a0e0
  InstallationDate: Installed on 2013-03-29 (0 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Acer Aspire V5-571
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=e35b2d29-b531-419a-9a84-0a6c44ba9830 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-26-generic N/A
   linux-backports-modules-3.5.0-26-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/18/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.05.
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire V5-571
  dmi.board.vendor: Acer
  dmi.board.version: V1.05.
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05.
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV1.05.:bd04/18/2012:svnAcer:pnAspireV5-571:pvrV1.05.:rvnAcer:rnAspireV5-571:rvrV1.05.:cvnAcer:ct9:cvrV1.05.:
  dmi.product.name: Aspire V5-571
  dmi.product.version: V1.05.
  dmi.sys.vendor: Acer

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