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[Bug 1161655] Re: Wired and wireless networking don't work after upgrade

 

Steveire, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6520
an update is available for your BIOS (A18). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-a18

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Wired and wireless networking don't work after upgrade
+ [Dell Latitude E6520] Wired and wireless networking don't work after upgrade

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https://bugs.launchpad.net/bugs/1161655

Title:
  [Dell Latitude E6520] Wired and wireless networking don't work after
  upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  I upgraded to raring this evening. After rebooting, my wireless and wired internet connections no longer work. I found that if I booted into an old kernel (3.5.0-16 I think) I can use wired networking.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-15-generic 3.8.0-15.25
  ProcVersionSignature: Ubuntu 3.8.0-15.25-generic 3.8.4
  Uname: Linux 3.8.0-15-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  stephen    2120 F.... pulseaudio
   /dev/snd/controlC0:  stephen    2120 F.... pulseaudio
   /dev/snd/seq:        timidity   1682 F.... timidity
  Date: Thu Mar 28 23:54:32 2013
  InstallationDate: Installed on 2012-08-07 (233 days ago)
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  IwConfig:
   Error: command ['iwconfig'] failed with exit code -9: eth0      no wireless extensions.
  MachineType: Dell Inc. Latitude E6520
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   LANGUAGE=
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-15-generic root=UUID=7b8bf911-7666-4b3b-851b-c7a3c8f1322b ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-15-generic N/A
   linux-backports-modules-3.8.0-15-generic  N/A
   linux-firmware                            1.104
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-03-28 (0 days ago)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/11/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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