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[Bug 1154529] Re: Wireless connection drops off randomly

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 04 Aug 2013 02:37:10 -0000
Reply-to: Bug 1154529 <1154529@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Ivan Danov, could you please provide the full computer model as noted on
the sticker?

** Description changed:

  Wi-Fi drops off frequently. It is easily fixable by turning off and
  turning it on again by the hardware switch (in my case the key
  combination Fn+F12), but it is very annoying. I have not found any
  pattern for the occurring. When the Wi-Fi drops, the indicator it still
  shows that it is connected to the router, but the Internet is gone as
  well as the connection to the router's ip.
- 
- Running: sudo lspci -v -s 02:00.0 |egrep -v 'Serial Number' shows:
- 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)
- 	Subsystem: Samsung Electronics Co Ltd Device c0d3
- 	Flags: bus master, fast devsel, latency 0, IRQ 46
- 	I/O ports at 2000 [size=256]
- 	Memory at f0404000 (64-bit, prefetchable) [size=4K]
- 	Memory at f0400000 (64-bit, prefetchable) [size=16K]
- 	Capabilities: [40] Power Management version 3
- 	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
- 	Capabilities: [70] Express Endpoint, MSI 01
- 	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
- 	Capabilities: [d0] Vital Product Data
- 	Capabilities: [100] Advanced Error Reporting
- 	Capabilities: [140] Virtual Channel
- 	Kernel driver in use: r8169
- 	Kernel modules: r8169
- 
- 
- The bug looks similar to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/945379, but since it is for different Ethernet controller, they could stem from different problem.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-25-generic 3.5.0-25.39
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ivan       2266 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   ivan       2266 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ivan       2266 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   ivan       2266 F...m pulseaudio
  Date: Wed Mar 13 11:07:28 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=4def1db0-01fa-4505-8eb6-97442bc58e4a
  InstallationDate: Installed on 2013-02-28 (12 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=4936fe74-689d-4768-951a-d793b24ad3cc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-25-generic N/A
-  linux-backports-modules-3.5.0-25-generic  N/A
-  linux-firmware                            1.95
+  linux-restricted-modules-3.5.0-25-generic N/A
+  linux-backports-modules-3.5.0-25-generic  N/A
+  linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/08/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P04AAC
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP04AAC:bd08/08/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Summary changed:

- Wireless connection drops off randomly
+ 8086:088e Wireless connection drops off randomly

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.9-rc2 needs-full-computer-model needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1154529

Title:
  8086:088e Wireless connection drops off randomly

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Wi-Fi drops off frequently. It is easily fixable by turning off and
  turning it on again by the hardware switch (in my case the key
  combination Fn+F12), but it is very annoying. I have not found any
  pattern for the occurring. When the Wi-Fi drops, the indicator it
  still shows that it is connected to the router, but the Internet is
  gone as well as the connection to the router's ip.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-25-generic 3.5.0-25.39
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ivan       2266 F.... pulseaudio
   /dev/snd/pcmC0D0p:   ivan       2266 F...m pulseaudio
  Date: Wed Mar 13 11:07:28 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=4def1db0-01fa-4505-8eb6-97442bc58e4a
  InstallationDate: Installed on 2013-02-28 (12 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=4936fe74-689d-4768-951a-d793b24ad3cc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-25-generic N/A
   linux-backports-modules-3.5.0-25-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/08/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P04AAC
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP04AAC:bd08/08/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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