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[Bug 1151622] Re: The usb driver appears to fail

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 04 Aug 2013 05:02:53 -0000
Reply-to: Bug 1151622 <1151622@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
tomdean, as per
http://www.asus.com/Motherboards/P9X79_PRO/#support_Download_8 an update
is available for your BIOS (4104). If you update to this, does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream
** Tags added: amd64 apport-bug bios-outdated-4104 kernel-bug-exists-upstream-v3.9-rc1 needs-upstream-testing precise regression-potential staging

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- The usb driver appears to fail
+ [P9X79 PRO] The usb driver appears to fail

** Summary changed:

- [P9X79 PRO] The usb driver appears to fail
+ [ASUS P9X79 PRO] The usb driver appears to fail

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https://bugs.launchpad.net/bugs/1151622

Title:
  [ASUS P9X79 PRO] The usb driver appears to fail

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a USB 3.0 hub connected by a 3.0 cable to a 3.0 port.
  I have used this hub for several months with no problem.
  When I try to access a device, avrisp2, with avrdude, the hub shuts down and I have to reboot to restore it.  avrdude works Ok with USB 2.0 ports.

  After reboot, before failure,

  from usb-devices
  T:  Bus=05 Lev=03 Prnt=03 Port=03 Cnt=02 Dev#=  6 Spd=12  MxCh= 0
  D:  Ver= 1.10 Cls=ff(vend.) Sub=00 Prot=00 MxPS=16 #Cfgs=  1
  P:  Vendor=03eb ProdID=2104 Rev=02.00
  S:  Manufacturer=ATMEL
  S:  Product=AVRISP mkII
  S:  SerialNumber=000200006818
  C:  #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=100mA
  I:  If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)

  > lsusb
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 005 Device 002: ID 2109:3431
  Bus 002 Device 003: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub
  Bus 002 Device 004: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
  Bus 005 Device 003: ID 2109:2812
  Bus 002 Device 005: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
  Bus 002 Device 006: ID 045e:0768 Microsoft Corp. Sidewinder X4
  Bus 005 Device 004: ID 2109:2812
  Bus 005 Device 005: ID 0557:2008 ATEN International Co., Ltd UC-232A Serial Port [pl2303]
  Bus 005 Device 006: ID 03eb:2104 Atmel Corp. AVR ISP mkII

  >avrdude -c avrisp2 -p x128a1 -P usb -v -t
  avrdude: Version 5.11.1, compiled on Oct 30 2011 at 10:37:28
           Copyright (c) 2000-2005 Brian Dean, http://www.bdmicro.com/
           Copyright (c) 2007-2009 Joerg Wunsch

           System wide configuration file is "/etc/avrdude.conf"
           User configuration file is "/home/tomdean/.avrduderc"
           User configuration file does not exist or is not a regular file, skipping
           Using Port                    : usb
           Using Programmer              : avrisp2
  avrdude: usbdev_open(): Found AVRISP mkII, serno: 000200006818
  avrdude: usbdev_send(): wrote -19 out of 1 bytes, err = error submitting URB: No such device
  avrdude: stk500_send_mk2(): failed to send command to serial port

  From dmesg
  [ 1884.572420] xhci_hcd 0000:09:00.0: xHCI host not responding to stop endpoint command.
  [ 1884.572425] xhci_hcd 0000:09:00.0: Assuming host is dying, halting host.
  [ 1884.572453] xhci_hcd 0000:09:00.0: HC died; cleaning up
  [ 1884.572500] usb 5-1: USB disconnect, device number 2
  [ 1884.572504] usb 5-1.1: USB disconnect, device number 3
  [ 1884.572507] usb 5-1.1.1: USB disconnect, device number 4
  [ 1884.572510] usb 5-1.1.1.1: USB disconnect, device number 5
  [ 1884.572714] pl2303 ttyUSB0: pl2303 converter now disconnected from ttyUSB0
  [ 1884.572732] pl2303 5-1.1.1.1:1.0: device disconnected
  [ 1884.573182] usb 5-1.1.4: USB disconnect, device number 6

  > lsusb
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 003: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub
  Bus 002 Device 004: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
  Bus 002 Device 005: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
  Bus 002 Device 006: ID 045e:0768 Microsoft Corp. Sidewinder X4

  Any ideas what I can try?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-38-generic 3.2.0-38.61
  ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
  Uname: Linux 3.2.0-38-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xfbf20000 irq 94'
     Mixer name	: 'Realtek ALC898'
     Components	: 'HDA:10ec0899,104384d8,00100003'
     Controls      : 46
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfbe40000 irq 95'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed Mar  6 23:55:20 2013
  HibernationDevice: RESUME=UUID=09687087-bd01-4d8c-929a-614a1fe97765
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US ISO-8859-1
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US ISO-8859-1
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=20bafb22-8eac-422f-950f-e138c450247c ro
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/tomdean not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-38-generic N/A
   linux-backports-modules-3.2.0-38-generic  N/A
   linux-firmware                            1.79.1
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/15/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0802
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P9X79 PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0802:bd11/15/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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Follow ups

Re: [Bug 1151622] Re: The usb driver appears to fail
From: tomdean, 2013-08-09
Re: [Bug 1151622] Re: The usb driver appears to fail
From: tomdean, 2013-08-04