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[Bug 1163808] Re: *ERROR* Hangcheck timer elapsed... GPU hung

 

Jotham, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5079569#N1769
an update is available for your BIOS (F.1B). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.1b

** Summary changed:

- *ERROR* Hangcheck timer elapsed... GPU hung
+ [HP Pavilion dv6-6023tx Entertainment Notebook PC] *ERROR* Hangcheck timer elapsed... GPU hung

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https://bugs.launchpad.net/bugs/1163808

Title:
  [HP Pavilion dv6-6023tx Entertainment Notebook PC] *ERROR* Hangcheck
  timer elapsed... GPU hung

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My audio stopped working and it won't suspend right now. I took a look at dmesg and noticed some errors had happened, including: *ERROR* Hangcheck timer elapsed... GPU hung
  I've been trying to report the gpu lockups but it usually needs a reboot so I can't get any debug info.
  Seems to happen when I switch users, but not always.
  If there is anything I need to test please ask.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-26-generic 3.5.0-26.42~precise1
  ProcVersionSignature: Ubuntu 3.5.0-26.42~precise1-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jotham     3733 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc7500000 irq 53'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d7605,103c1657,00100105 HDA:80862805,80860101,00100000'
     Controls      : 25
     Simple ctrls  : 11
  Date: Wed Apr  3 21:52:30 2013
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_NZ:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 radeondrmfb
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-26-generic root=/dev/mapper/sda3_crypt ro quiet splash acpi_backlight=vendor pcie_aspm=force i915.i915_enable_rc6=1 i915.lvds_downclock=1 i915.i915_enable_fbc=1 usb-storage.quirks=1e74:4641:w vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/jotham not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-26-generic N/A
   linux-backports-modules-3.5.0-26-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1657
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.25
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd04/25/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0595100000244710000020100
  dmi.sys.vendor: Hewlett-Packard

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