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[Bug 1132046] Re: i5 Complete hang, no response to SysRq magic keys

 

shinyblue, as per http://us.acer.com/ac/en/US/content/drivers an update
is available for your BIOS (1.21). If you update to this, does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-v1.21

** Tags added: needs-upstream-testing regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- i5 Complete hang, no response to SysRq magic keys
+ [Acer Aspire 5750] Complete hang, no response to SysRq magic keys

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https://bugs.launchpad.net/bugs/1132046

Title:
  [Acer Aspire 5750] Complete hang, no response to SysRq magic keys

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This bug comes and goes. Recently it's started up again after about 6
  months of not doing it. It started again around

  Linux reech 3.2.0-36-generic #57-Ubuntu SMP Tue Jan 8 21:44:52 UTC
  2013 x86_64 x86_64 x86_64 GNU/Linux

  and has just happened again.

  It's intermittant, perhaps once a day or less.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-37-generic 3.2.0-37.58
  ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
  Uname: Linux 3.2.0-37-generic x86_64
  NonfreeKernelModules: wl
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rich       1851 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0269,10250513,00100100 HDA:80862805,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 12
  Date: Sat Feb 23 08:37:06 2013
  HibernationDevice: RESUME=UUID=cdc83e00-ab58-4d15-8c00-1767e317ff39
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 003: ID 1bcf:288a Sunplus Innovation Technology Inc.
  MachineType: Acer Aspire 5750
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-37-generic root=UUID=72d863fd-0e78-4313-96b2-e194ebe1d127 ro crashkernel=384M-2G:64M,2G-:128M quiet splash acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-37-generic N/A
   linux-backports-modules-3.2.0-37-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.20
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV70_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.20
  dmi.modalias: dmi:bvnAcer:bvrV1.20:bd03/16/2012:svnAcer:pnAspire5750:pvrV1.20:rvnAcer:rnSJV70_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.20:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.20
  dmi.sys.vendor: Acer

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