← Back to team overview

kernel-packages team mailing list archive

[Bug 1107876] Re: powerstat reports no battery on samsung u3c computer

 

Fabri Velas, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/uk/support/model/NP530U3C-A0EDE-downloads, and advise if a BIOS update is available? If so, when you update to this, does it change anything?  If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-full-computer-model

** Summary changed:

- powerstat reports no battery on samsung u3c computer
+ [Samsung NP530U3C-A0EDE] Powerstat reports no battery

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-firmware-check

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1107876

Title:
  [Samsung NP530U3C-A0EDE] Powerstat reports no battery

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I am using powerstat on a samsung u3c notebook with bug https://bugs.launchpad.net/ubuntu-cdimage/+bug/1040557 on Ubuntu 3.5.0-22.34~precise1-generic 3.5.7.2 and get the following message:
  "Machine does not have a battery, cannot run the test."
  even though I am running the laptop on battery!
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tobias     1703 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf0610000 irq 46'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0269,144dc0d7,00100202 HDA:80862806,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 11
  CurrentDmesg:
   [   19.768437] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   21.080129] init: plymouth-stop pre-start process (1392) terminated with status 1
   [   38.594649] audit_printk_skb: 36 callbacks suppressed
   [   38.594654] type=1400 audit(1359406704.439:24): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2000 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=2b6c919b-9d35-43ae-aa62-41fbd9c465ef
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130123.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=951e635b-cd77-47d7-8382-8371b762af27 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-23-generic N/A
   linux-backports-modules-3.5.0-23-generic  N/A
   linux-firmware                            1.79.2
  Tags:  precise running-unity
  Uname: Linux 3.5.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P05ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP530U3C-A0EDE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A0EDE:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1107876/+subscriptions